Below are a few ideas on how to check for leaks:

Using your meter to check for leaks

To check for leaks, turn off all water faucets in your home (including your ice maker and water softener if you have one). Do not turn the water off at the meter. If your meter doesn’t have a leak detector (the little colored triangle), it will have a sweep hand. Record the meter reading or mark the needle position with a pencil or piece of tape. Keep the water off. Wait at least 15 to 30 minutes.

Reread the meter gauge to determine if any water has been used. If a leak is detected, likely culprits are toilets and irrigation systems.

Checking for toilet leaks

  1. Put several drops of food coloring in the toilet tank.
  2. After 20 minutes have elapsed, check the toilet bowl to see if colored water has escaped into it from the tank.
  3. If colored water shows up in the bowl, the toilet probably has a flapper leak. Replace or re-adjust the flapper.
A running toilet can waste hundreds of gallons of water per day while racking up your water bill. This a problem you’ll want to address quickly! The best way to fix a running toilet is to start by inspecting the toilet flapper for issues. Toilet flapper issues are one of the most common causes of a running toilet. If the toilet flapper seems fine, try adjusting the water level of your toilet. Finally, if your toilet is still running, you’ll probably need to replace the toilet fill valve.

Checking for irrigation leaks

  1. Taller, greener vegetation or moss growing around the sprinkler heads are signs of a damaged or dirty valve. Clean and replace worn parts.
  2. Wet spots, mud, and eroding soil may indicate a broken pipe. Dry spots in your lawn could also be a sign that a sprinkler is damaged. To locate the source of the leak, dig around the sprinkler.
  3. Wet spots on pavement also indicate possible leaks. Watch your sprinklers to determine which one is showering the pavement. Turn off the water, and check the sprinkler head and riser. Sprinklers spouting geysers indicate broken sprinkler heads. Replace them quickly to conserve water.
In most cases, the member's responsibility for the service lines from the meters to your home, pressure pumps, resident water tanks unless otherwise stated on individual MOAs.  If you are still having problems with leak detection, below is some resource information companies that TGW has used that may be able to help you:
Resources for leak detection and repairs:
Jimmy Smith Plumbing: (831) 475-5700
Preferred Plumbing:  831.761.0644
Major Leak Repair/Trenching
Earthworks:  (831) 475-1223
SCUP:  831-688-1382

TGW Policy P004 Notice & Repair of Member Water Line Leaks allows members to request lower charges due to a leak.  TGW Members or TGW member tenants may request in writing a reduction in volume charges. The Board of Directors may allow tier 1 rates (lowest) in lieu of applying higher tier rates to water loss due to a leak or broken service line.