Resume Planet Review

OVERVIEW
A strong contender for the top spot as it is clear that this resume writing company has worked hard to become a professional and highly regarded resume writing company. They advertise with the strap line that all their writers are CPRW certified which is an essential if you want confidence in your choice of site and writer. They have a range of services that include resume and CV writing, editing, and letter writing (cover letters and follow up letters). Their writers are efficient and the company seems to be able to hit its deadlines easily and they do not copy and paste your information onto a resume template. 

One of the main reasons why ResumesPlanet receives a spot in the top three in our ranking of resume sites is their understanding of the services a jobseeker needs. They have taken a holistic approach and offer a wide range of options beyond the usual writing and editing services. These include e-cover letters, distribution of resumes to employment agencies and lists of top job sites and international employment agencies. 

QUALITY AND PRICING
Their fees vary depending upon the type of resume service you require. The cheaper services are for entry and professional resumes. They become more expensive if you want an executive, military, or federal resume. An average resume for an entry level job with a five-day deadline is going to cost you in the region of $90. Editing will cost $64.95, and LinkedIn profile writing costs around $69.95. If you want something a little bigger, such as a fuller CV, then it will cost around $129.95. Like the top two ranked sites, the packages are the most attractive option with package savings ranging from 10-25 percent over the individual services purchased separately.

SPECIAL FEATURES
Resumesplanet.com will deliver your resume on time and you may have direct contact with your writer if you wish. They offer 24/7 customer support, and you get free revisions if you ask for them. They also have periodic offers that you may be able to snag if you visit their website at the right time. The ordering process is simple, and they have a 100% satisfaction guarantee. The company is reasonably well known and they allow you to pick a quote that suits you.  The company also offers interview tips for free.

DELIVERY
The service you order, be it resume, editing, letter writing, etc., will be delivered to your email address in almost every case. In most cases, the Resume Planet team will email you when your document is finished. You may then look it over and ask for amendments if needed. It is then up to you to use your new document as needed. For example, if it is a LinkedIn profile, you may copy and paste what the writer sent you and post it on your LinkedIn profile account. 

CUSTOMER SERVICE
The customer service options are fairly standard. They have a phone number that runs across the top of the home page, and on their “Contact Us” page, you may see their email address and their live chat option. There is also a live chat function that keeps popping up whenever you leave a page to stand for a while. The fact it pops up is annoying and the noise it makes is startling if you have your computer volume up high. Getting through on the phones is easy as there is usually only a five-minute wait on hold, which is better than most large companies. In addition, people in the US and UK may be able to call the number toll free if they are calling from a landline. 

WEBSITE USABILITY
Most people will have an easy time navigating the ResumesPlanet website. It has a high degree of usability because it is set up in a very simple and flat manner. It only requires a small amount of computer literacy to be able to find your way the website. The priority is to get a quote and get started, and the website has buttons and links that lead you to the quotation and ordering page. The home page explains most of what you need to know, which makes many of the other pages feel like filler pages. 

EDITOR’S TAKE
Their prices are a little high, especially when you consider that most new customers have no idea what they are going to get. The live chat function has an automatic comment that asks if you want samples, which is good, but it could be better. Maybe if the website had samples already on show it may give people an idea of what to expect. In addition, if the company showed their process and showed what they do and why, then maybe a new buyer may feel more comfortable parting with his or her money.


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