To whom it may be concerned:
I have 5 years of experience, working in tier 1 and tier 2 support, which I can utilize for the progress and growth of your company. I have acquired valuable experience and college level educational training in troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. My military experience helped me with the patience and determination to complete a job in a timely manner, also taught me to work with a diverse group. I pride myself to stay abreast on the technology that I use to be more proficient for my customer, I am currently enrolled at Bossier Parrish Community College for that purpose. My educational goal is the completion of two titles one; Certification in Technical Studies of Helpdesk Support, that will be completed Spring 2013, and a Associates degree in Computer Information System, completion of degree Spring semester 2013. I am eagerly waiting to meet you in person so that I can further elaborate about my special skills and knowledge that would certainly prove to be an asset for your firm.
Thanks for taking the time to consider my application.