Counterpart Licence Switch-over Problems
It’s the 9th of June. The Counterpart licence is no more. There’s problems. Hands up if you knew this was inevitable.
The main issue has arisen in the car hire sector, where drivers need to give their driving record details via the DVLA’s website, which of course many people have had trouble accessing and interacting with. The AA in particular has revealed that a large percentage of its members were left bemused to the fact they needed to supply their national insurance number to said site, and similar reports have been flying in all over the place, mainly due to the website having its own issues, being generally slow and users not knowing what to do once they’re on it. The euro 6 emissions are important too.
It’s a known fact that not everybody has their national insurance number to hand at all times, yet it’s understandable to say that it was information you’d have to go looking for, rather than finding out via very obvious warnings – some people have been left oblivious to the need to supply such information, myself included. However, as with many large technological changeovers and switches from one means to another, it was rather predictable that problems would occur.
There is no doubt that the system will work fine once the creases have been ironed out, like setting up a new shop, but how long that will take, nobody knows. On the positive, you can’t lose anything anymore – there’s no paper document that you always spot around the house until you actually need it – all the information you’ll need is online and (at some point will be) easy to access whenever you want!
Overall the move to online, digital records is not just to keep with the times and advance into the digital age – it’s a strategically good move to keep things on track and get things done. The reason being this; we all know that the majority of the general public would rather claim to have lost documents and apply for a new one, than actually look for them, only to delay a process that required said document in the first place. This would put an end to that. No questions about it.