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Please read through the terms and conditions before signing
the booking form. We will take great care of your dogs while they are with us, and
hope that they have an enjoyable stay. If you have any questions please feel free to contact me.
'The Owner' means the person who has authorised the Paws Hotel to take care of their dog/s.
'The Booking Confirmation Form' is the form to be completed for each visit.
'The website' is The Paws Hotel
website at www.ThePawsHotel.co.uk
Please make Cheques payable to S Pearson
The conditions apply to the contract between The Paws Hotel and the Owner.
Charges and Payment
The boarding charge is the amount set by the The Paws Hotel and agreed by the Owner.
In addition there could be 'special' charges which may be incurred such as:
Any vet bills incurred by The Paws
Hotel for the benefit of the Owner's dog.
The full replacement value of any property damaged by the Owner's dog, which
may include damage by defecation or chewing of any furnishings, or furniture or
for any other reason not necessarily listed here, which may occur.
These charges will be payable by the Owner when collecting their dog.
50% of the total cost must be made at the time of booking to reserve a place
for your dog. The remaining
cost must be paid upon arrival.
our peak periods, like Xmas, New Year, Easter and August (the high season) The Paws Hotel shall require a
payment of 100% of the total, and payment must be made at the time of booking
to reserve a place for your dog.
Not wishing to seem unreasonable, but with such limited availability, late changes
of your plans can be financially devastating for us.
To encourage stability we have a policy of charging if we encounter these
So, during the low season, if you were to cancel 21 days (or less) prior to the
booking start date The Paws
Hotel would charge 50% of the total booking cost, which would be the
whole of the deposit.
Similarly, during our peak periods (our high season) if the booking is
cancelled between 45-21 days before the start date The Paws Hotel shall
charge 50% but if the cancellation was 21 days (or less) beforehand, we would
In the event of failure by the Owner to pay The Paws Hotel promptly or at all, The Paws Hotel shall have the right to
terminate this agreement without notice and to charge interest at the rate of
4% per annum above the Base Lending Rate and to take action through the courts
or otherwise for recovery.
Day Care cancellations must be a full 24 hr notice in off peak times and 7 days notice in peak holiday.
The Owner shall confirm that the dog has been inoculated against distemper,
rhinotracheitis, tracheo-bronchitis and parvo-virus and that the inoculations
are all up to date. If the dog
is exempt from inoculations due to illness involving a compromised immune
system a vets letter must accompany the booking form.
That his/her dog has not at any time prior to the booking attacked any human being
That there are no facts or circumstances which should have been notified to the
Paws Hotel which would
affect their decision to accept the dog for boarding.
That the information on the Booking Confirmation Form is correct.
That The Paws Hotel may
seek the assistance of a veterinary surgeon and authorise him/her to give any
treatment deemed necessary.
That he/she will indemnify The Paws
Hotel against all costs, claims and damages arising from any act of the
Owner's dog whilst in the care of The Paws Hotel.
That the owner will pay any outstanding charges when collecting their dog.
The dog will be collected promptly at the agreed time made upon booking.
Any breach by the Owner of the Terms and Conditions could result in the Owner's
dog being placed in a boarding kennel at the Owner's expense, and if necessary,
without giving notice to the Owner.
Paws Hotel Undertaking
The Paws Hotel will
take every care of the Owner's dog during their stay.
The Paws Hotel cannot
accept any liability for loss, injury or death of the Owner's dog except when
such loss, injury or death is recoverable under the terms of the insurance
Whilst The Paws Hotel will use its best endeavors to honor the booking, should there be any reason outside its control, or through unexpected life events , then The Paws Hotel reserves the right to arrange for a suitable alternative to appear in its place so that the dogs booked can be cared for elsewhere.
Should the alternative arrangements be unsatisfactory to the owners of the dog/dogs booked the owners will be provided with a full refund
I have read and agree to the Paws Hotel Terms and ConditionsSignature of Owner
in order for them to make their own alternative arrangements.
Owner's Failure to Collect
If the Owner is unable to collect his/her dog from the Paws Hotel on the agreed date we must be informed
as soon as possible. Failure to inform us may result in us having to re-home
This agreement made between the Paws
Hotel and the Owner is legally binding and any dispute arising out of it
could be subject to the jurisdiction of a court of law.