3rd January 2011
I’m writing to thank you and your team for the superb job you have completed on our loft extension. Liz and I are very happy with the new space in the loft and with our new bathroom in particular.
The quality of the work and attention to detail has been excellent, and your team always professional, friendly and considerate. Special mentions go to Ben for managing the initial build of the loft extension, and Tom for doing such a fine job of the decorating.
Thanks too for your sound advice and suggestions along the way, from planning through to the final finishing touches; I believe we have really benefited from your experience with loft conversions and this shows in all minor details that make the end result work so well.
I also appreciate your dedicated customer service – for example answering the ‘phone on a wet and windy Sunday afternoon and being here within 30 minutes and up on the roof to fix a flapping tarpaulin’. Knowing that we could rely on you to put things right with the minimum of fuss took a load of my mind and reduced my stress level considerably.
Overall we are very happy with the work you have done for us and would not hesitate to use you again for any future jobs or recommend you to potential clients
18th May 2010
To whom it may concern
The Next Level Builders helped renovate a substantial part of my flat in January 2010. From the moment we commenced the project I felt at ease and felt as if the job would be done well. I was not disappointed. John and his team project-managed the co-ordination of their teams of builders, plumbers, electricians, tilers and decorators perfectly. Even when we stumbled across a roofing problem, John had dealt with something similar and co-ordinated the work with my upstairs neighbour’s builders to ensure the timing was right.
I have been left with a beautiful flat that finally feels like home and I say ‘Hi’ to the lads when they’re working in the neighbourhood! I would definitely want them back if I needed anything doing in the future.
12th October 2009
To whom it may concern,
John and his team converted our loft in the autumn of 2009, having taken over from a loft company who were stalling on starting the job. He instantly filled us with confidence, and is definitely a master in his trade. In contrast to most builders, problems are not greeted with a sharp intake of breath, but considered with solutions. John kept us informed of all developments throughout the build, was always available on the phone, and accommodated all our changes and alterations. I especially liked being able to go and inspect the works at every stage to see how it was progressing. The quality of the workmanship was very high from start to finish and we were incredibly pleased with the new loft and especially the roof terrace. We would wholeheartedly recommend John, not only for the high standard of his work, but for his honesty and reliability on the job.
© The Next Level Loft Conversions and Property Management 2011