Terry R. Jackson

Specializing in the Technical Support of Software Applications and Social Media Platforms

"We all have gifts, discover yours and share it with the world."

A quote by Terry R. Jackson

The Terry Experience

Terry is an internationally known Technology Speaker and Multiplatform Technical Support Specialist from Rancho Cucamonga, California. For the past 28 years, Terry has assisted millions of people with the technology they use every day.

Multiplatform Support

Terry delivers an excellent, multiplatform, technical support experience. Known for his ability to effectively communicate a message of technical hope. Terry is able to reach people from all walks-of-life to bridge the gap between people and technology to help further the success of the companies, organizations and individuals that Terry is affiliated with.

The Human Approach

Terry is a technical pioneer with an extensive career that spans more than 28+ years in technical support. Terry specializes in supporting Software Applications, Hardware Products and Social Media Platforms. Terry speaks plain English, not techno jargon. Terry's “Human Approach” connects him to people and people to him.

Essential Communication

Listening is a skill, and Terry packs a lot of patience. He knows that good listening and communication skills are essential to every relationship.

Terry's Gift

Terry's gift of helping everyday people understand and resolve technical issues moves him forward as a professional and a leader. Terry's gift has enabled him to foster and maintain technical relationships with companies such as Google, Kaiser Permanente, WebEx, Cisco, Citrix, Dell, Microsoft, Marvel Entertainment, Sony Pictures and many more.

Terry's gift has taken him all over the world teaching the fine art of multiplatform technical support, his continuing mission has taken him (remotely) to India, Singapore, Malaysia, London, Mexico and Australia.

Facts About Terry

  • Terry has been recognized as the “Architect of Customer Support.”

  • Terry is consistently named one of the most influential technology support professionals of our generation.

  • Terry started eXcite which is a technology support firm in 1998 to help everyday people who struggle with modern technology.

  • Today, eXcite now assists more than 2 million people worldwide through its online and in-person multiplatform support programs.

Connect with Terry

Would you like to know more about Terry? Contact Terry today for meet and greets, bookings, speaking and teaching engagements.

You can add yourself to Terry's calendar using Calendly link below.


View Terry's YouTube Channel

Terry creates and produces interactive Christian content regarding topics on God, life and love. Terry's content is distributed on platforms such as Facebook, Instagram, LinkedIn, Twitter and YouTube. Listen, comment, share, like, subscribe and enjoy Terry's videos. A few videos are listed below.

You can enjoy ALL of Terry's videos by going to:


“We all have gifts, discover yours and share it with the world.”

A quote by Terry R. Jackson