Installing the viewer

The TeCoLa Virtual World is located on a server somewhere in Europe and a special viewer needs to be installed on your computer in order connect to this 'virtual world' server. It is the only software that needs to be installed on the computer(s).

The best way to check if a computer can run the viewer is to install the software and see if it runs. It might show an error about the video card but still work fine.

There are several viewers to connect to the Virtual World, but we recommend the Firestorm viewer. 

Note: Firestorm is compatible with Windows 10. However, if you are running Windows 10 on a system with an older Intel graphics card which does not support Windows 10 - Intel HD 2000, Intel HD 3000 or anything marked as “No” for Windows 10 on this listyou will only be able to run the 32bit versions of Firestorm even if you have a 64bit version of Windows 10. Please see this page for detailed instructions if you are running Windows 10 on an older unsupported Intel card and have problems running Firestorm.

see the video about setting the viewer to the TeCoLa Virtual World

NOTE: The first time you log in your avatar might look like a cloud. That is a bug in the system that we hope to solve in the near future. In the video below we explain how to change your cloud avatar into a proper dressed avatar.

What to do when your avatar looks like a cloud?

Additional downloads to enhance user experience

  • Flash for the 3D viewer
    Download and install the Flash player for Opera & Chromium to play YouTube video and Flash inside the virtual environment. Do not use Internet Explorer when using that link. If Internet Explorer is the only browser you use, please ensure you select 'Flash Player for Opera and Chromium' because the Internet Explorer version of Flashplayer is not compatible with any 3D viewer.

  • Quicktimefor Windows and Mac
    Download and install Quicktime to play streaming videos. (iTunes is not needed)

  • GStreamer for Linux only
    Download and install GStreamer to play streaming videos. (Please read page for info on installing GStreamer for your particular distribution.)