Business doesn't need to be rocket science.
Here's how TaskMaster KEC works...

When a job is COMPLETE,
the system automatically generates a new order.

This order remains in OPEN status until it's time
to remind the employee to schedule the job.

Once the employee schedules the job
it is in SCHEDULED status.

If a due date passes without proper action
the item turns RED.

All of what you need...
...none of what you don't.