Can't boot into Win 7 x64, BSOD (system_service_exception, STOP: 0x000003B), seems to be related to win32k.sys

Can't boot into Win 7 x64, BSOD (system_service_exception, STOP: 0x000003B), seems to be related to win32k.sys

Hi all,

Please help me if you can, as my main desktop is down.
Thanks a lot for your time.
Please read on.
Sorry for the lengthy post.
Problem Summary .
The machine has only 1 OS: Windows 7 x64 Professional.
If I try to boot normally past the Windows logo screen, I'll receive a BSOD and the system will restart.

Details .
Last night I right clicked the Windows Explorer button on the Windows 7 taskbar and noticed the button was malfunctioning.
I didn't see any pinned short cuts or recently visited folders while I normally had had 6-8 for each category.
were just the generic "Windows Explorer" and "Unpin this program from the taskbar." So I decided to restart the machine hoping the problem would magically vaporize.
The machine finished POST but right after the Windows 7 logo screen, I got a BSOD (screen below).
Then it restarted and recommended me to use Startup Repair.
I used Startup Repair but was told that Startup Repair couldn't automatically fix the errors (I allowed
it to use System Restore).
Then, Startup Repair shutted my computer down.
When I turned on the power, the cycle repeated: BSOD after logo screen --> restart --> Startup Repair with no result --> shut down.
Things I have Tried .
Booted with Safe Mode with Networking.
I got into Windows and was able to transfer personal files to a backup.
I haven't tried other Safe Mode options.
Ran error checking for my OS drive (right click in safe mode-->properties-->tools-->check now).
The check produced
and fixed 3 errors.
Then I left the computer because something came up.
When I returned, I saw Startup Repair telling me it couldn't automatically fixed the errors and wanted to shut the computer down.
It seemed disk checking finished, the
system restarted but the problem persisted.
While in Safe Mode with Networking, uninstalled Nvidia GTX 275 driver.
Then I restarted but the problem was still there.
Ran a memory test using a tool provided by Windows: spamming F8, I got to the boot menu, I chose Repair this Computer, then selected Memory test.
The test returned
no error.
I tried System Restore using the another option during Repair this Computer (see above).
The only point I could return to was before a
AVG 9.0 update .
Nonetheless, the restore didn't completely successfully .
In fact, it returned an error about 10s after it started.

Other Thoughts

The reason I uninstalled the Nvidia display driver was I had been getting screen artifacts for a few weeks.
I don't overclock my cards and the artifacts appeared while gaming (playing L4D2 which used the non-demanding source engine) as well as normal desktop
In the past, I had a few troubles updating the display driver.
In particular, I noticed my FPS' went down after installing some 190+ driver (can't remember the exact number).
I tried to roll back to 186 by uninstalling the 190+ driver and installing 186.
But the 186 installer gave an error saying it couldn't detect my hardware.
So I was forced to reinstall the 190+ driver.
The installer for the 190+ driver returned no error.
AVG 9.0 finished a full scan right before I started to note the aforementioned malfunctioning of the taskbar.
I can run check disk again and report the result here, if necessary.
Similarly, I can run system restore again and report the error message here, if needed.
Finally, I can upload error log files if someone needs them and tells me how to get them and where to upload them.

Relevant System Info
Hardware age: all purchased within less than a year Windows 7 x64 Professional installed on a SSD A pair of internal mechanical hard drives in RAID 1 along with some external USB hard drives
CPU Core i7 920 x58 3x SLI EVGA motherboard 2 GTX 275 in SLI 850W Corsair PSU (theoretically plenty of wattage to power my system) Creative Labs sound card 6GB triple channel 1600 DDR3 RAM running at 1066 No overclocking Plenty of air cooling



Startup Repair error

Keys to the Problem Can't boot into Win 7 x64, BSOD (system_service_exception, STOP: 0x000003B), seems to be related to win32k.sys

Download Error Fixer for Free Now

Hi all,

I tried disabling devices/services as suggested by Shinmila but that didn't help.

So I flashed the BIOS, updated the SSD's firmware, and reinstalled Windows.
The system has booted normally into Windows and I'm installing drivers.
Seems like things are back to normal.
For now.

Anyway, thanks all!

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