Terms & Conditions

Terms and Conditions

By making a booking with us you agree to these Ts & Cs. Please read:

Thank you for choosing to book with us. The following terms and conditions apply to your booking. They form the terms of a legally binding contract between us and you.

The Total price payable includes accommodation and breakfast for the number of nights stated on your booking.

Deposit

A non refundable deposit of the first night’s stay is required at the time of booking, and booking confirmed once cheque has cleared, or BACs payment has been received. (please ask for banking details). Prior to that the booking will only be regarded as provisional. Failure to pay this amount entitles us to re-let the room. Acknowledgement of deposit confirms a booking. Payment for the full amount due will be paid on arrival if booking is made 7 days or less before arrival date.

Payment

Any outstanding balance is payable on departure. Since we are a small business, only cash and card-warranted cheques are acceptable. There will be a charge in the event of breakages/damage, breach of no-smoking policy or any extras incurred.

Cancellation by you

Deposit is non refundable for cancellations notified more than 7 days before arrival, but no further charge is liable for the remainder of the booking.

Where notice of cancellation is given 7 days or less before arrival, or failure to check in (no-show) or departure is before due departure date, we reserve the right to charge for the full balance due for the whole booking period, less any costs not incurred by us as a result of your cancellation.

Any notice of cancellation should be advised by email or phone . We recommend that our guests take out travel insurance which provides for cancellation cover.

Cancellation by us.

We would only cancel a confirmed booking if the accommodation was unavailable for reasons beyond our control. We would however attempt to offer our guest/s alternative accommodation. If this was not possible, or unacceptable, then we would refund all monies paid by our guest/s for the holiday. Our liability would not extend beyond this refund.

Arrival and Departure

Check in from 3pm until 7.30pm. Other check in times may be possible by prior arrangement.

Guests are requested to vacate their room by 10.00am on the day of departure. We reserve the right to charge for an additional nights stay if rooms are not vacated by then.

Damage and Breakage

We are sure that our guests will take care during their stay, and we acknowledge that accidents sometimes happen. We do however reserve the right to charge for any damage or breakages which we consider was deliberately or recklessly caused. Guests will be notified in writing as soon as is reasonably practicable, if the damage is discovered after departure. We also reserve the right to charge further sums if we are unable to re-let the room as a consequence of the damage. Sunnycroft Farmhouse is a no Smoking Establishment. If we find that guests have been smoking in the room, then we reserve the right to ask them to leave immediately, and they remain liable for the whole of the cost the booking. Whether or not guests are asked to leave we also reserve the right to charge a sum equivalent to one night’s stay if we are unable to re-let the room for 24 hours whilst it is fully aired. Notice will be given in writing as soon as is reasonably practicable if evidence of smoking is discovered after guests depart.

Pets

In consideration of other guests, we do not allow pets.

Our Liability

We do not accept any liability for damage to guests property or injury sustained whilst on our premises.

Data

Any data collected as a result of guests' booking will be stored in accordance with the provisions of current Data Protection legislation.

Law

Any dispute between us will be governed by the non-exclusive law of the Scottish Courts.