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Part-time (3-days per week) Drop-in Worker: We are hiring a drop-in worker! Under general supervision, this position is responsible for service delivery to homeless young adults visiting our drop-in center. There are approximately 20 per day. This is a staff-level position involved in treating a variety of conventional problems, questions, or situations in conformance with established criteria. You will use a solution focused approach to draw upon client's’ strengths to engage with them in conversation and planning. You will assess activities in the drop-in and intervene early to prevent crisis situations. You will manage crisis situations that do present themselves. You will provide administrative support to programs by maintaining records, keeping logs, entering data, and completing required documentation.

  • Requires a Bachelor's degree in social or behavioral sciences or administrative field.
  • Requires 2 years relevant experience with older youth or young adults; or equivalent combination of education and experience.
  • Experience with databases; intermediate level experience with Google Apps required.
  • Equivalent combination of education and experience.
  • Client Focus – Builds strong client relationships and delivers client-centered solutions.
  • Strengths-Based -- Relies on finding client strengths and transferring from past situations to current or future situations. Relies on understanding and compassion; does not rely on shame or guilt.
  • Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm. 
  • Interpersonal Savvy – Relates openly and comfortably with diverse groups of people across levels, functions, cultures, and geography.
  • Values Differences – Recognizes the value that different perspectives and cultures bring to an organization; is sensitive to socio-economic and cultural norms, expectations, and ways of communicating.
  • Instills Trust – Gains the confidence and trust of others through honesty, integrity and authenticity.
  • Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
  • Demonstrates self-awareness – Uses a combination of feedback and reflection to gain productive insights into personal strengths and weaknesses.
  • Detail oriented – work with strong focus on accuracy to maintain neat, well-organized records.
  • Work independently, exercise initiative, and accomplish tasks without continuous supervision.
  • Knowledge of basic reading, writing, and mathematical skills and functions.
  • Knowledge of facilities service functions.
  • Operates computers and general office software (including cloud-based word-processing, spreadsheet, and database software).
  • Ability to recognize and resolve problems, select work methods, and set priorities.
  • Assists clients with their needs during drop-in visit.
  • Duties may include intake, engagement, delivery of specific resources to clients, light case management, monitoring, group facilitation, and resource referrals.
  • Identify and leverage clients’ strengths as part of engagement to help clients achieve their self-defined goals. 
  • Analyze situations within the setting taking into consideration the client, policies, safety, and staff to determine the best course of action. 
  • Effectively manage crisis situations through assessing, deciding, and acting in accordance with standards and laws in emergency situations involving the health and safety of client being compromised.
  • Communicate with members of the community, colleagues, and clients effectively and efficiently.
  • Ensures facility cleanliness and maintenance within program standards.
  • Maintains drop-in records and logs as necessary.
  • Maintain records and documentation as appropriate, including dropin attendance, servcie delivery, progress notes, intake reports, and incident reports.
  • Transport clients to agencies and services, as needed.
  • Maintains client files, logs, and related information.
  • Interacts regularly with agency staff, volunteers, and/or client populations in a professional manner.
  • Other duties as assigned.

Associate Missionary: We are seeking one to three associate missionaries to work in Austin, Texas in the West Campus Neighborhood (across from the University of Texas) and surrounding areas for two years. You would work alongside our founding missionary Terry Cole to serve our clients in innovative faith-based services including prayer services, Bible study, fellowship events, clothing closets, and street outreach. We serve 80 to 100 individuals weekly. We collaborate with Lifeworks for strong social work, 20 local churches for engaging weekly events, and hundreds of community-based volunteers. 50% of your time would be hands-on with clients in small group or Christian guidance counseling settings. Duties also include 25% fundraising and 25% administrative work (writing, resource development, keeping records, social media, volunteer interactions, and partner cultivation). The rate of pay is negotiable depending on experience and living situation requirements. There is the potential to continue as a missionary partner following successful completion of the associate work.

  • Committed follower of Jesus
  • Theological education or equivalent required, seminary preferred
  • 40 hours volunteer experience for a ministry serving homeless
Training You Received:
  • 13-week training on street-dependent youth culture
  • Volunteer management skills
  • Partner management skills
  • Application of leading edge social justice concets: street-based solution-focussed empowerment, theory of personal change, harm-reduction
  • Support-raising skills and methods
  • Leading edge use of Salesforce CRM for engagement and outcome measurement
Contact us to inquire about the position.

Part-time Volunteer Coordinator: We are hiring a volunteer coordinator staff member. Your job is all about customer service. You'll respond to communications (email and phone) to volunteers, help them find volunteer roles that fit their interests, passion, and available time. You'll thank volunteers and recognize them on their volunteer anniversary. You'll use our Salesforce data system and gmail. You'll also update our volunteer information brochures from time to time. This job is relatively flexible but there are deadlines for each activity that must be met. You're expected to attend three of our weekly events monthly so you can advise volunteers with firsthand experience. You are also expected to hold weekly "Work Night" with professional volunteers to get them started on writing, graphics, and communications tasks assigned to the Action Team (time and location to be decided by you and our missionary team). You will be a contractor for us with flexible hours. The job requires 6 to 10 hours per week. You must provide your own laptop, phone, and internet connection. You should have a good working knowledge of Google Docs, Drive, and Sheets. This is an Austin position and must have a good working knowledge of Austin. We'll teach you to use our Salesforce installation for your record-keeping duties. To express interest, please fill out the form below. We will send you further instructions. The pay rate is $12.50 per hour for efficient work. There is a weekly weekly bonus for 100% on-time defect-free work.

Leadership Interns: In addition we have internship positions for the Fall , Spring and Summer. These are typically unpaid although we can enable you to raise funds and often provide free local housing if you have transportation. 

High school Summer Interns: We have two paid high school internship positions each summer for rising senior students. 

Volunteers: Just wanting to help out? Check out our teams and volunteer schedule.