Stop Receiving San Diego Union Tribune SPAM

Tired of receiving those unsolicited plastic bag covered leaflets on your doorstep? I know I was! Not only are they a huge environmental waste, but they also broadcast whether you are home or not to thieves. Gone for two weeks? Your ads will be waiting for you when you get back. While your neighbors pick them up and throw theirs in the trash, yours sit out... and thieves notice that kind of thing. 

san diego union tribune ad

As a resident of San Diego, you are automatically opted-in to receive junk mail (called Local Community Values) by a distributor contracted by the San Diego Union Tribune. This means, whether you want them or not, and whether you are a San Diego Union Tribute subscriber or not, these ads will be left outside of your residence every week. Unless you unsubscribe! 

How to Unsubscribe from San Diego Union Tribune Ads 

Unsubscribing from the San Diego Union Tribute Ad Network is going to take some patience (4-6 weeks), but follow these steps and you'll eventually be able to opt-out:
  1. Contact the San Diego Union Tribune and request to be removed from the Local Community Values distribution list. I like the email option, it provides you with documentation of your attempt to resolve the spam issue in a reasonable manner, which is handy for step #4 below. Note the date

  2. Wait a week, and then once again contact the San Diego Union Tribune. This time, call them at (877) 730-8232 and ask about the status of your opt-out request made the prior week. If they do not have a history of you attempting to opt-out, request to be removed from the Local Community Values distribution list again. Note the date 

  3. Wait another week. If the problem persists, proceed to step 4

  4. Contact the Better Business Bureau (BBB). The link I provided is specific for filing a formal complaint against the San Diego Union Tribune. Follow the steps and describe your situation with as much detail as possible. Be sure to note the dates from steps #1 and #2 above

  5. Within a few days you will receive a notice or a phone call from the San Diego Union Tribune. Be sure to make a big deal about how wasteful their ad practices are, and how inconsiderate it is of them to automatically send millions of San Diego residents these unwanted ads without their expressed consent 

  6. You will receive a separate notice from the Better Business Bureau stating that the business has attempted to rectify the issue. Even if you've spoken to someone at the San Diego Union Tribune, DO NOT CLOSE YOUR COMPLAINT or click anything acknowledging that you've received an acceptable response from the business

  7. Wait another week. If you do not receive a leaflet, great but DO NOT CLOSE YOUR COMPLAINT. If you do receive a leaflet, go to your BBB complaint and state that the complaint has not yet been resolved 

  8. Repeat step 7 until you are completely certain you have been removed. By now you should have a geo-fence around your residence that notifies the distribution company when they approach on distribution day that your residence has opted out. Only then can you close your complaint

    If you've found success and would like to unsubscribe your whole neighborhood, see below

How to Unsubscribe your entire neighborhood from San Diego Union Tribune Ads

These instructions are specific to neighborhoods that are part of a community, such as a Homeowners Association (HOA), Condominium Owners Association (COA) etc. I recommend going through the steps listed above for your personal residence first, to establish direct communication with someone who can make a difference that works at the San Diego Union Tribune. Then follow the steps below:
  1. Get your community's sign off on the matter, either by attending a board meeting or by writing into the association. Let them know that you've been in touch with the San Diego Union Tribune and/or the Better Business Bureau and know of a way to remove excess trash from the community
     
  2. Draft a letter to the San Diego Union Tribune, printed on official community letterhead and have it signed by someone who is a representative of the community like a board chairperson, community manager etc. 

  3. Submit your formal letter via email to the contact noted in step #5 above. Note the date

  4. Wait a week. If you do not receive a response, follow-up with the person to check status. Again, note the date

  5. Wait another week. If the problem persists, Contact the Better Business Bureau and file another claim, this time on behalf of your community. Again, be as detailed as possible

  6. Within a few days you will receive a notice or a phone call from the San Diego Union Tribune. Be sure to make a big deal about how wasteful their ad practices are, and how inconsiderate it is of them to automatically send millions of San Diego residents, including all of those in your community, these unwanted ads without their expressed consent 

  7. You will receive a separate notice from the Better Business Bureau stating that the business has attempted to rectify the issue. Even if you've spoken to someone at the San Diego Union Tribune, DO NOT CLOSE YOUR COMPLAINT or click anything acknowledging that you've received an acceptable response from the business

  8. Wait another week. If your community does not receive leaflets, great but DO NOT CLOSE YOUR COMPLAINT. If your community is still receiving leaflets, go to your BBB complaint and state that the complaint has not yet been resolved 

  9. Repeat step 8 until you are completely certain you have been removed. By now you should have a geo-fence around your community/neighborhood that notifies the distribution company when they approach on distribution day that your everyone in your neighborhood has opted out. Only then can you close your complaint 

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