Fast Solution to Problem: customer experience improvement program upload

customer experience improvement program upload

I have Windows 7 sp1 on an HP Pavilion p6-2037 desk top.
 I agreed to participate in CEIP. 
The task scheduler starts CEIP and the information is collected successfully, but the upload always fails with this error message in the event viewer "Event id 1008 - A problem prevented Customer Experience Improvement Program data from being sent to
Microsoft.”
However when I go to Task Scheduler it lists the upload task as completed successfully.
What’s up with that?

Solutions to the Problem customer experience improvement program upload

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Hi mpw101,
 
1) Have you made any changes to your computer recently?
 
This alert is generated when a failure to upload the Customer
Experience Improvement Program (CEIP) data to Microsoft fails on servers where you opted to be included in the
CEIP.
This is usually a firewall issue.
To fix this or really turn it off you will find the task in the Task Scheduler under the Customer Experience Improvement Program.
 
Method 1-

You need to run a System File Checker (SFC) scan to repair damaged System Files.
To do so, you need to follow the steps from the article mentioned below –
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833
 
Method 2-

You need to perform a Clean Boot on your computer to prevent any conflicting applications from interfering with the normal functioning of your computer.

To place the computer in a Clean Boot state, you need to follow the steps from the article mentioned below –
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135
Note: You need to follow Step 7 from the article mentioned above to get the computer back to
Normal Startup after you follow all the troubleshooting steps.
 

Try uploading the file.
Check if the issue persists.
 
 
Method 3-
 
You need to follow the steps mentioned below to disable the CEIP task.

To do so, you need to follow the steps mentioned below –
a) Click “Start” and type “Administrative Tools” (without the quotations) and hit “Enter”.
b) Now select “Task Scheduler”.
c) Expand “Task Scheduler Library” and then open “Microsoft”, then “Window” and then select “Customer Experience Improvement Program”.
d) In the results pane, Right Click the “Up loader task” and select “Disable”.
e) Restart the computer and check.

Additionally, you may refer the articles mentioned below for further assistance –
 
A problem prevented Customer Experience Improvement Program data from being sent to Microsoft
http://social.technet.microsoft.com/Forums/en/w7itproinstall/thread/95931a6a-2edc-40be-af96-1c05fe1ef1e6
Event ID 1008 — CEIP Upload
http://technet.microsoft.com/en-us/library/dd349464(v=ws.10).aspx
 
 
Hope this helps!!

Boot in Safe Mode:

  • Open Run command as previously described
  • Type MSConfig
  • Click on Boot tab
  • Tick Safe boot in Boot option
  • Select Network
  • Click Apply and OK
  • Reboot your system

Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Another Safe way to Fix the Problem: customer experience improvement program upload:

How to Fix customer experience improvement program upload with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your system.  Open it, and it will perform a scan for your system. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems need to be repaired. Click Fix All.

3. When the Fixing part is done, your computer has been speeded up and the errors have been fixed


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