SPA Warranty


We’re confident you’re going to love your new Sound Philosophy Acoustics products! 

60 Day Money-Back Satisfaction Guarantee 

We’re confident you’re going to love your new Sound Philosophy Acoustics products! 

In the unlikely event that you are not satisfied, please contact us within 60 days of receipt of your SPA products for a hassle-free return. 

Total Satisfaction Guaranteed: Under Sound Philosophy Acoustics' "Total Satisfaction Guarantee", Customers who buy SPA-branded products directly from the factory may return them to SPA up to 60 days after they receive them for a refund of the product purchase price. The customer must prepay return shipping charges and insure the shipment or accept the risk of loss or damage during shipment and the refund credit will not include any shipping and handling charges shown on your invoice.

Return Authorization: Call us at (514) 886-4772 or e-mail info@soundphilosophy.ca, within 60 days of receipt of your SPA products for a return authorization number. We request that you return the SPA products to us in their original packaging and include packaging materials, manuals, etc. Clearly mark the return authorization number on the outside of the box. Include a brief note stating your name, address and daytime telephone number, along with a short description why the products are being returned. 

Manufacturer’s Warranty: 

For five years from receipt, Sound Philosophy Acoustics will, at its option, repair or replace factory defective components. The sub woofer amplifier is covered for one year from receipt. This warranty does not apply to products that have been abused, modified, or disassembled in any way. This warranty does not apply to products, which have been damaged in shipping. Products damaged in shipping must be reported immediately for insurance purposes.

Sound Philosophy Acoustics' liability is limited only to the replacement of defective parts. No other liabilities or obligations are written or implied. 

Return Authorization: Call us at (514) 886-4772 or email info@soundphilosophy.ca, within 60 days of receipt of your SPA products for a prepaid return authorization number. Clearly mark the return authorization number on the outside of the box. Include a brief note stating your name, address and daytime telephone number, along with a short description why the products are being returned. 

Please note: SPA does not accept C.O.D. returns. 

Replacement: Sound Philosophy Acoustics will inspect and determine the cause of failure and will pay return shipping on the defective goods replaced or repaired. 


Sincerely, 

Friends at Sound Philosophy Acoustics