Sarbanes Oxley Compliance


Fidelity National Financial / FIS
9339 Carroll Park Drive
San Diego, CA 92121


March 2003


Client faced several audit findings related to SAS 70 reports and Sarbanes-Oxley compliance centered on systems development and systems change management.

The Challenge

The client needed to balance complex compliance requirements with efficient and reliable IT capabilities.

The Solution

The client adopted a policy management process to create and maintain policies,
standards and procedures. Then developed, documented and i
mplemented processes for systems development, change control, incident management, backup and IT operations, project methodology/SDLC and bug tracking, security management and standards, records retention, data retention, asset management, access control, vendor management, service levels (SLA/OLA) information classification, password management and privacy and protection. 

The Result

The client addressed all open audit issues and was prepared for full Sarbanes-Oxley compliance.
Related improvements in IT systems and processes helped the client reduce system downtime moving from 99% availability to 99.99% availability. The client also realized a 40 percent gain in IT productivity.


About FNF

Fidelity National Financial, Inc. (NYSE:FNF), is a leading provider of title insurance, mortgage services and restaurant and other diversified services. For over thirty years we have found opportunistic ways to provide industry leading products, services, and value.