Enterprise Content Management

Who:

Sempra Energy
101 Ash St., HQ01A
San Diego, CA 92101-3017

When:

February 2007

What:

Client required a new more efficient approach to managing data.



The Challenge

Sempra’s existing mid-range information storage area network (SAN) was providing substandard performance and causing errors in production processing.  Months of troubleshooting didn’t produce any significant root cause despite work around steps being put into place to maintain production processing.

The Solution

Authored new policy, standards, procedures and guidelines in conjunction with new architecture and approach for enterprise content management.  Undertaking took significant socialization and coordination to roll out tools such as Documentum.  Solution also included cleaning up unstructured/structure data and addressing records management, retention and archives.  A new multi-layer model architecture (EMC Documentum, Symmetrix and Centera) was implemented. And, Microsoft’s Distributed File System (DFS) with extended Namespaces and WAN replication including simplified fault tolerant access to 18 geographically dispersed remote locations across the U.S. and Mexico was added.

The Result

Company structured and unstructured data that existed on various un-managed locations was now managed from centralized repositories.  Approximately 75% orphaned Exchange mail system folders/data were eliminated.  This provided an easier migration path for future upgrades and paved the way to move from using public folders to SharePoint only.  In total, several hundred terabytes of data was consolidated and migrated.

 

About Sempra

Sempra Energy is a Fortune 500 energy services holding company with 2012 revenues of approximately $10 billion. The Sempra Energy companies’ nearly 17,000 employees serve more than 31 million consumers worldwide. Sempra Global includes Sempra Commodities, Sempra Generation, Sempra Pipelines & Storage and Sempra LNG.