Most recent post (Oct. 8, 2018):

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Caesars Entertainment and Total Rewards

Updated: Oct. 17, 2018

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Golden Nugget owner in talks with Caesars?
Shares of Caesars Entertainment Corp. surged as much as 15 percent Oct. 17 amid reports Tilman Fertitta has proposed merging his casino business with Caesars.  Caesars stock was up $1.o9, or 12 percent, to $10.18 in late day trading.  More than 83 million shares changed hands during the day, six times the daily average of the past 50 trading sessions.
Tilman Fertitta, owner of the Golden Nugget casinos, has approached Caesars Entertainment Corp. about a merger, according to Reuters, an international news agency headquartered in London.  Fertitta also owns the Houston Rockets National Basketball Association team, as well as Landry’s Inc., a restaurant and entertainment company.  Caesars would be the “acquirer” and Caesars shareholders, including private equity firms Apollo Global Management LLC and TPG Global, would remain shareholders in the combined company, according to unnamed sources, Reuters is reporting.  The deal is not certain, the report stresses, and Caesars, Apollo, TPG and Fertitta declined to comment.

If you find yourself at,
as of Oct. 17, the first photo you see is of “Pasta Noodles Topped With Light Sauce And Shrimp From Arturo’s Located Inside Bally’s Atlantic City.”
Arturo’s closed more than four years ago.

Sports betting in Nevada
Caesars joins other casinos to propose remote registration
Caesars Entertainment, along with MGM Resorts International and Wynn Resorts Ltd. – Nevada’s largest casino companies – are pushing the state’s Gaming Control Board for fully remote registration of Nevada sports betting.  At a special meeting of the board this month, all three companies testified in favor of allowing remote registration and verification of sports betting accounts.  Attorney Mike Alonso, speaking on behalf of Caesars, called verification technology “reliable, safe and secure.”   Current Nevada regulations require anyone wanting to register for a mobile sports betting account to have their social security number verified and identification checked in-person.  Delaware, New Jersey and West Virginia all began sports betting operations this year and allow mobile sports betting off premises.  (10/17)

Harrah's New Orleans no longer giving RC credit for retreats
Harrah's New Orleans
is no longer crediting Seven Stars cardholders' accounts with 50,000 Reward Credits when they book the casino for their Annual Retreat.  Now, as at any other property, cardholders get a $500 hotel folio credit and are required to sign all eligible charges to their rooms.  To its credit, Harrah's is upfront when it comes to advising guests at which outlets the credits are good
even providing the operating hours.  This is a service I wish all Caesars properties would provide.   That said, once again, it would have been nice had there been some sort of “official” announcement about this significant change in policy.   Because of the change, I’ve already heard from many players who no longer plan to visit New Orleans for their Annual Retreats.  (10/16)

My favorite tweets [so far!] this month. . .

New Jersey legislators propose 'panic button' bill
Democratic Assemblymen Vincent Mazzeo and John Armato have sponsored a bill in the New Jersey legislature that would require hotels with at least 25 rooms to provide “panic buttons” to employees assigned to work in guest rooms when no other employees are present, e.g., housekeepers.   The bill is designed to protect them against inappropriate conduct by guests who make work conditions unsafe.   Local 54 President Bob McDevitt also voiced support for the bill.  The bill defines “panic button” as a “portable emergency contact device which an employee can quickly and easily activate to effectively summon immediate on-scene assistance from a security officer, manager or supervisor, or other appropriate hotel staff member.”  Both Caesars Entertainment and MGM Resorts International already supply such devices in their Las Vegas hotels as part of their union contracts.  No legislation was required.  (10/15)

Total Rewards to replace Club Centaur at Indiana racinos
Total Rewards will replace Club Centaur at Indiana Grand Racing & Casino as of Oct. 18, and at Hoosier Park Racing & Casino as of Oct. 25.  (10/13)

Foo Fighters to open Fillmore New Orleans at Harrah's
The grand opening of the 2,200-seat Fillmore New Orleans at Harrah’s will feature shows by the Foo Fighters Feb. 15 and 16.  Trombone Short and Orleans Avenue will open for the Foo Fighters on Feb. 15; the Preservation Hall Jazz Band will open Feb. 16.  The rest of the initial talent line-up includes:

Duran Duran • February 19
Blackberry Smoke • February 21
Gucci Mane • February 22
Cypress Hill/Hollywood Undead • February 25
Willie Nelson • February 27
Dropkick Murphys • March 1
Steel Panther • March 4
The Avett Brothers • March 15 & 16
Nothing More, featuring Of Mice & Men, Badflower and Palisades • March 19
Jason Isbell & The 400 Unit, featuring Aaron Lee Tasjan • March 29
STS9 • April 5 & 6
Chevelle • April 19
The Disco Biscuits • April 26 & 27
Garbage • May 10

For tickets, visit  (Updated 10/15)

Reconsider using Facebook to log-in to other accounts
Several tech experts are recommending you stop using Facebook to log-in to apps and sites online.  (Caesars offers this option for playing its free online games, and even encourages you by offering Reward Credits.)  Facebook’s announcement this month that a security breach allowed hackers to infiltrate the accounts of at least 50 million users, and possibly tens of millions more, was the incentive many people needed.  The hack gave attackers access not only to your Facebook account, but also to the many accounts for which you use Facebook to log in – among them: Instagram, Spotify, Airbnb, Tinder, Pinterest, Expedia, The New York Times and more than 100,000 others.  Neither Facebook nor third-party sites seem to know the precise extent of the damage.  (10/6)

Caesars hires armed emergency response teams in Vegas
In response to the mass shooting last October at Mandalay Bay, Caesars Entertainment Corp. has created armed emergency response teams composed of former military and law enforcement officials.  The armed teams will be the first responders to any dangerous situation at or around Caesars properties.  MGM Resorts International, which owns Mandalay Bay, has hired at least nine former military and SWAT officers for its rapid response teams. Former Metropolitan Police Department detective Phil Ramos described the Caesars and MGM teams as “a civilian version of SWAT.”  In a statement to the Las Vegas Review-Journal, Jennifer Forkish, vice president for corporate communications, said, “These teams provide valuable additional security capabilities, provide a stronger and more visible security presence and a rapid armed response if necessary to our Las Vegas properties.”  (10/3)

Kimmel Comedy Club to open at LINQ Promenade
The Jimmy Kimmel Comedy Club will open next spring in an unused space across from Brooklyn Bowl at The LINQ Promenade.  The two-story, 8,000-sq. ft. club will have a variable capacity up to 300 and be open nightly.  The format will be a combination of headliners and rising comics.  “We’ll mix it up with big names on weekends, and do some other things during the week,” Kimmel said.  “We’ll make sure there is room and space for known comics and young comics who are not necessarily selling tickets now but will one day.”  Kimmel will appear occasionally as host when the venue adopts its traditional comedy-club format of multiple stand-ups.  He’s even toying with the idea of linking the Las Vegas club to his “Jimmy Kimmel Live!” telecasts on ABC.  (10/3)

Check out my latest interview with URComped CEO
It's nearly 40 minutes, so you may want to listen in small doses, but check out my latest interview with Craig Shacklett, CEO of URComped, a national casino marketing firm located in Dallas.  (You might want to open another window while the interview plays so you don't have to look at my fat face for 39 minutes and 12 seconds!)  (10/3)

Total Rewards named best players club in USA Today poll
Total Rewards also was named Customer Loyalty Program of the Year at the Global Gaming Awards in Las Vegas this month.
Total Rewards was named No. 1 among USA Today’s “10Best” casino players clubs.  The other nine winners were:
Harrah's New Orleans was named No. 4 in the category of Best Casino Hotel.  Harrah’s Resort Southern California was named No. 6 in the category of Best Casino Outside Las Vegas.  Caesars Palace was named No. 7 in the category of Best Las Vegas Casino.

A panel of experts partnered with USA Today's 10Best editors to pick the initial 20 nominees, and the top 10 winners were determined by popular vote.  The “experts” were Steve Bourie (American Casino Guide), Lisa Robertson-Dziedzic ( and Michael Shackleford ( They were chosen for their knowledge of the casino industry, USA Today said.  (Updated 10/13)

Some upcoming shows, events and deadlines

Arizona, Maricopa (Phoenix)
Oct. 20: Battle for the Cause, Harrah's Ak-Chin

Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Ak-Chin

California, Valley Center (San Diego - North)
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Resort Southern California

Iowa, Council Bluffs
Wednesdays:  Guests 55 or older qualify for a buy one, get one free buffet (with photo ID and Total Rewards card), Harrah’s Council Bluffs

Wednesdays: Guests 55 or older qualify for a buy one, get one free buffet (with photo ID and Total Rewards card), Horseshoe Council Bluffs

Louisiana, New Orleans
Feb. 15: Foo Fighters open FIllmore New Orleans, Harrah's New Orleans

Maryland, Baltimore
Fridays: Free salsa dancing lessons, B’more Beers (8 p.m. to midnight), Horseshoe Baltimore

Mississippi, Robinsonville
Nov. 2: Battle of the Bras, Horseshoe Tunica

Missouri, North Kansas City
Mondays: Guests 50 or older qualify for a buy one, get one free lunch and/or dinner buffet (with photo ID and Total Rewards card), Harrah's North Kansas City

Nevada, Lake Tahoe

Every Monday: Silver Circle 55+, Harrah's and Harveys Lake Tahoe
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's and Harveys Lake Tahoe

Nevada, Las Vegas
Nov. 1 to 5: Great Gift Wrap Up, Caesars Palace

Nov. 9: Marilyn! The New Musical reopens, Paris (use Code 25MNM for a 25 percent discount on tickets)

Nov. 9: FlyLINQ opens, The LINQ Promenade

Nov. 28 to Dec. 2: Great Gift Wrap Up, Bally’s
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST

Dec. 19: Criss Angel's "Mindfreak" show opens, Planet Hollywood

Dec. 6 to 15: Wrangler National Finals Rodeo, Thomas & Mack Center

June 8: Celine Dion's last performance in The Colosseum, Caesars Palace

Nevada, Laughlin
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Laughlin

Nevada, Reno
Every Tuesday: Silver Circle 55+, Harrah's Reno
Dec. 2: Great Gift Wrap Up earning period ends, 6 p.m. PST, Harrah's Reno

New Jersey, Atlantic City
Nov. 20: Battle of the Bras Regional Finals, Harrah's Resort

Pennsylvania, Chester
Every Saturday: Seven Stars Mixer, 5 to 6:30 p.m., Harrah's Philadelphia

Oct. 19: Diamond Day - From 3 to 11 p.m. in the Diamond Lounge enjoy an upgraded and this month a Halloween-themed menu with the chance to win free play and other prizes, Harrah's Philadelphia