Updated: 12/7/17
Horseshoe Tunica Hotel & Casino

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The Horseshoe Tunica Hotel & Casino is located between the Tunica Roadhouse and MGM Resorts International's Gold Strike.  For related information about Tunica Roadhouse, click here.

The nearest major airport is Memphis, about a 45-minute drive.  Only charters fly into Tunica Municipal Airport.
 
Casino Overview
Horseshoe has 70 table games, approximately 1,700 slot machines and a poker room. 
The casino is open seven days a week, 24 hours a day.  Only the poker room and buffet are non-smoking areas.
 

Insider Tip

There is a $5.99 per transaction fee to use the ATMs.
The casino is equipped with Caesars proprietary Total Touch system that allows customers to order drinks, redeem free play, check their Total Rewards account balances, and receive real-time offers based on play.
 

Insider Tip

If you're playing to earn a daily tier bonus, you'll have to manually calculate your combined tier credits from the Horseshoe and the Roadhouse. The amount shown as your daily play on the Total Touch pad reflects only your score at the casino at which you are playing.
"Easy Pay" tickets issued by the slot machines are valid only for 60 days, so be sure to cash them in before you leave town.

Also, you no longer have to use all your free slot play at one machine. Let’s say you download $50, have a big win and decide your machine isn’t going to hit again for a while. You’re no longer stuck playing the balance of what you downloaded. Simply remove your Total Rewards card from the machine, and any unused free slot play will automatically be re-deposited back into your bank. Caesars casinos in Baltimore, Hammond, New Orleans and Phoenix – and perhaps others – are among those with similar policies.

 
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I couldn't help but chuckle when I saw these signs.  I guess they're "All - Day Specials" if your day starts at 5 p.m. and ends early the next morning.

Dining & Entertainment

Insider Tips

  • A great server at Binion's is Luiz.  Ask if he's working.
  • If you use cream, milk or half-and-half in your coffee, with the exception of Binion's (I think!), you'll have to settle for individual servings of a non-dairy creamer (Coffee-mate®)..
Dining options include the
Village Square Buffet, JB's Cafe, Jack Binion's Steak, 8 oz. Burger Bar, Lucky 8 Asian Bistro and a Starbucks.  JB's Cafe is open only during the week from 6 to 11 a.m., and only for breakfast.  The Saturday and Sunday buffet brunch needs a thorough "re-think."  Even when it opened at 8 a.m. many of the non-breakfast items
pork chops, baked tilapia, etc. look dried out and unappetizing.  On the morning I was there no one was eating these items, so I can just imagine what they looked (and tasted) like several hours later.  Why not keep JB's Cafe open on Friday and Saturday for breakfast, and serve brunch from 10 a.m. to 2 p.m. like its neighbor next door at Goldstrike?

The hotel offers Room Service.  Access the menu from your television by clicking In-Room Dining.

Insider Tips

  • Generally, special Total Rewards pricing means a savings of maybe a dollar or two, but at The Village Square Buffet, savings can be as much as $4 or $5.
  • The Saturday and Sunday brunch price includes unlimited champagne and mimosas.  There's a good chance neither the cashier nor your server will tell you this, so be sure to ask if this is something of interest to you.
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Note that, while Reward Credits (comp dollars) are accepted at each of these outlets, redemption at 8 oz. and Starbucks is 2:1, i.e., it takes $2 in comps (200 Reward Credits) for each $1 purchase.  In others words, a $2 cup of coffee will cost $4 in comps.  (There is a small sign to indicate this at 8 oz., but not at Starbucks.)

For a change of pace, guests who are paying cash or are members of MGM Resorts International's M life Rewards player loyalty card program should consider using the restaurants next door at Gold Strike.  The Atrium's Big Breakfast (two pancakes, three eggs, bacon or sausage, grits or hash browns, biscuits or toast) is a bargain at $12; it's easily enough food for two people.  At lunch, a huge bowl of chicken noodle soup is $6 (see photo)Pickle and Jam is open 24 hours.  (Prices and menu items are subject to change.)
 
For entertainment, there's Bluesville Showcase Nightclub.
 
Hotel Overview
The hotel has 500 rooms, 311 on floors four through 15 are advertised as "suites"; however, most are not suites in the traditional sense.  These "Tower Suites" are a bit larger than average-sized rooms. Also referred to by the front desk staff as "premium" rooms, there is a small flat-screen television in the bathroom.  Rooms with king-size beds have two additional TVs; rooms with two queen beds have one.

All have desks, safes, coffeemakers and refrigerators; bathrooms have single sinks with a combination tub and shower.  Toiletries are Horseshoe's house brand.

The desk is nice, but I had to request a lamp from housekeeping in order to see because it was so dark in the evening I couldn't get any work done..

Insider Tip

Participates in the PetStay program.
"Deluxe" rooms on floors two and three are smaller and have dark wood furniture, and a flat screen television.

At the registration desk there is a separate Seven Stars check-in to the far left.  Look for the special carpet.

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While there's a sign above a room labeled "VIP Services," it's now used only for storing electric wheelchairs.  It also serves as a "business center" where you can surf the Internet and print your board passes.  Make sure you have a flashlight or your phone has a light because it's so dark in there you can't see the keyboard.

In addition to meeting rooms on the second floor, there also is an outdoor pool (seasonal) and a fitness center complimentary to all registered hotel guests.

The Spa at Horseshoe
For spa services, book an appointment at The Spa at Horseshoe Tunica, (662) 357-4032.  I highly recommend Tony Patterson as a massage therapist, especially if you want a deep-tissue massage.

Keep in mind, though, that, in addition to any other charges, there is a 21 percent "service charge" none of which goes to your service provider, which I find odd.

If you don't require a service and just want to use the spa to relax, take a sauna, etc., the daily fee is $18; however, there is no charge for Seven Stars and Diamond cardholders.

 

Insider Tip

Check with the cashier for current policies regarding check-cashing and eChecks.
Special Seven Stars Benefits*
There is a dedicated line at check-in (which is shared with Diamond cardholders) and the buffet.

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There is a section of 18 spaces on the first floor of the self-parking lot reserved for Seven Stars cardholders.  However, this is on the honor system and no one monitors these.  As you enter the garage drive ahead past the ramp to the upper floors and turn right.  The spaces begin there and continue around to the right parallel to the ramp..

The buffet also has a dedicated section for Seven Stars cardholders. Unlike the rest of the buffet, tables in this section have fresh flowers, white tablecloths and white cloth napkins. It's also worth asking at the Casino Host desk for complimentary buffet passes and, before checking out, ask a host to review your charges.  These may end up being comped rather than using your Total Rewards credits.

The spa gives a 20 percent discount on all services; 15 percent for Diamond cardholders.  Also, if you don't have a room, simply show your Seven Stars or Diamond card to the spa attendant for complimentary access to the locker room and dry sauna.
 
Seven Stars Lounge
There is no Seven Stars Lounge.  A Diamond Lounge has a small eight-seat bar in one of two large rooms; the other room has a large gas fireplace.  There are several flat-screen televisions mounted on the walls, but sound either is turned to very low or not on at all.  Smoking is allowed in the club, but patrons are asked not to smoke pipes or cigars. The bar stocks a number of high-end brands from Woodford Reserve to Johnny Walker Black.  Food options generally include a warm dip (like spinach and cheese), plus cheese and crackers, assorted dry snacks, and cookies and candy.  The lounge is open Monday through Thursday from 2 to 10 p.m., Fridays from noon to midnight, Saturdays from noon to midnight, and Sundays from 10 a.m. to 10 p.m.  On Sundays the lounge offers a continental breakfast (fresh fruit, pastries and muffins, etc.).  Cocktails and non-alcoholic beverages are complimentary (and may be taken out to the casino from the lounge), and there is no limit to the number of visits a guest may make in one day.


Insider Tip

Nearby Memphis offers a number of different options for touring when you’re in the mood to take a break from the casinos.

One of the most prestigious is the National Civil Rights Museum.

If historic houses, gardens and art galleries are more your thing, check out Shelby Farms Park, the Dixon Gallery & Gardens, the Magevney House, the Mallory-Neely House, the Pink Palace Family of Museums, Victorian Village, and the Woodruff-Fontaine House Museum.

There also are Sun Studio, the Gibson Guitar Factory, the Rock 'n' Soul Museum, the Stax Museum of American Soul Music, and, of course, Graceland, pictured above.

Another thing to do is go hang out on Beale Street any evening.  There's no traffic and there are typically thousands of folks hanging out, having a great time listening to live music and consuming adult beverages.

1021 Casino Center Dr., Robinsonville, MS 38664


Should You Choose This For Your Annual Retreat?
If you have an aversion to cigarette smoke, this is not the place you want to be. 
With the exception of the Poker Room and the buffet, the entire casino is smoking.  However, with two casinos/hotels owned by Caesars (pretty much everyone recommends staying at the Horseshoe), as well as the Gold Strike next door (owned by MGM), a high-end gourmet restaurant (Jack Binion's Steak), a buffet, and an Asian restaurant all at the Horseshoe, Tunica is certainly a destination to consider.

Insider Tip

There is a stiff 10 percent tax on food and beverage which comes out of your folio credit, so, essentially, you've really got only about $450 to spend.  If you're into spa treatments, you're better off using your credit at the spa, and use Quick Rewards at the dining outlets.  Using Quick Rewards forgives the sales tax.
One problem is that, if you stay over a weekend, your options for breakfast and lunch are limited.  Monday through Friday JB's Cafe is open for breakfast from 6 to 11 a.m, but on Saturday and Sunday your only choices for breakfast and lunch are Room Service and the buffet.  The Village Square Buffet serves brunch for $16.99 per person between 8 a.m. and 3 p.m.  Both Starbucks and 8 oz. Burger Bar serve breakfast, but you can't sign those charges to your room
a requirement in order to use your $500 folio credit.  (You can use your folio credit for spa services, though.)

And, speaking of food, if you dine at Binion's -- which is outstanding -- the portions (in my opinion) are enormous and large enough to share.  My guest and I had dinner there on two occasions.  Both times we shared two appetizers and one entree (and, at one of the dinner, we splurged on a dessert to share).  By the way, the "Steak Flight" is a great way to sample three different entrees in smaller portions, along with their accompanying vegetables and starches,

Also, without a car, you may feel a bit isolated.  Rental cars are not available at the Horseshoe, so be sure to rent at the airport if you think you'll want a car.
 

*subject to change, revision or cancellation
 

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