Updated: 10/20/17
Bally's Atlantic City

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Hotel Overview

Bally's Atlantic City is an amalgam of three different hotels.  The oldest portion, the Dennis Hotel, was the original hotel when Bally's first opened as Bally's Park Place.  In addition, there is a 750-room Bally's Tower and a smaller "Garden Tower".  The Claridge, which used to be part of the complex, has been sold and has opened as a separate stand-along hotel.  However, it is connected to Bally's main lobby by a walkway lined with a "Taste of the Shore" (Sack O' Subs and Walt's Primo Pizza – each of which accepts comp dollars see below).

In Bally's main lobby there is a special VIP check-in to the left of the front desk.  It's open Thursday from 9 a.m. to 7 p.m., Fridays and Saturdays from 10 a.m. to 10 p.m., and Sundays from 9 a.m. to 2 p.m.  However, hours are subject to change seasonally.

Fees and Taxes - Bally's adds a $27 (which includes a 14 percent state tax) per day resort fee to all room rates, whether for a paid or complimentary stay.  The resort fee includes standard Internet access for up to two devices per room, unlimited local phone calls and a $5 voucher toward parking.  Seven Stars and Diamond cardholders are exempt from the fee and get all the benefits.  In addition, Seven Stars cardholders get one complimentary in-room movie every 24 hours.  In addition, some guests are responsible for from $5 to $8 in additional taxes and fees, and sales and occupancy taxes are additional on all paid rooms.

Insider Tip

For those not familiar with Atlantic City, Bally's and Caesars are next to each other.  You can walk between them without even going outdoors.
Parking -
Self-parking in an adjacent garage is complimentary for Platinum, Diamond and Seven Stars cardholders, and complimentary valet parking is available for Diamond and Seven Stars cardholders. Note that there are separate valet parking entrances for the casino and the hotel.  They are close enough, however, that if you make a mistake, it's not that far.  Also, depending on the season, the casino valet may be closed.  Seven Stars cardholders get priority service, usually "guaranteed" at seven minutes or less.

 

Pool, Spa and Fitness Center - Bally's has a spa, fitness center and indoor pool.  The spa and fitness center were recently renovated.  Seven Stars cardholders (and a guest) have complimentary access to the fitness center and pool.  Others can pay a nominal fee which varies by day of week and scope of access, e.g., pool only, fitness center only, pool and fitness center, etc.  (The salon has closed.)

Hotel Guestrooms

Floors 38-44 in the main tower have been completely renovated and are called Jubilee Rooms.


Other rooms in the tower, while providing spectacular views of the ocean – should you be lucky enough to get an ocean view – have had some "soft goods" (linens, lighting fixtures) upgrades, but are woefully in need of renovations. Many of the rooms have such thick layers of built-up dust in their nooks and crannies that it would be impossible to clean, and the extensive array of brass fixtures are sadly in need of polishing and cleaning.  If you must stay in the tower, try to get one of the Jubilee Rooms, or, at a minimum, one of the yet-to-be-renovated corner rooms with bathrooms larger than in the other guestrooms.


Insider Tip

The direct number to Bally's is (609) 340-2000.

Bally's also renovated its Garden Tower.  While many of the rooms on lower floors look into a nondescript "courtyard," the rooms are tastefully decorated and a vast improvement over the other larger tower.  Unfortunately, perhaps due to careless guests and employees, the hallways are marred by damaged wallpaper, scuffed white paint and improperly secured wall sconces.  They also could use a good vacuuming!  Housekeeping inside the rooms needs to be improved too.


Rooms at the Dennis were renovated and updated to include such amenities as flat screen TVs.


Insider Tidbit

The murals in the Wild Wild West were specified by Las Vegas-based interior design firm Yates-Silverman in 1997.  They were painted on canvas by a company called Evergreene Architectural Arts in Manhattan and shipped to Atlantic City where local painters installed them like wall covering.
Rooms in all three locations offer small refrigerators and coffeemakers.

 

Casino Overview

Atlantic City law requires all casinos to designate at least 75 percent of gaming space as "non-smoking."  
As with the hotels that comprise Bally's, there are three distinct casino "experiences":
  • The "main" Bally's casino, with its extensive use of glass and chrome, is an icon to the 70s when it was built.  In 2014 it went through a extensive $6.5 million renovation.  In addition to a full complement of slots and video poker, the casino has table games, as well as separate high limit and Asian gaming areas.

  • At the Wild WIld West Coyote Kate's Slot Parlor has been recarpeted, some new slot machines have been brought in (some "old" ones remain), and the floor has been reconfigured.  In the area where the fake mountain, the Christmas light-decorated cactus, and the Disney-esque animatronic prospector and his mule were, the emphasis is now on a younger, less affluent crowd.  There is an unobstructed view into that area from the Boardwalk, and there are two larger passageways between Coyote Kate's and this new table games area.  The Mountain Bar is open from 5 p.m. Thursday and closes at 5 the next morning.  On Fridays it reopens at noon and closes at 5 a.m. Sunday.  Sundays it's open from noon to 10 p.m.  In addition, there is a stage for entertainment, a large open floor for dancing, beer pong, and some slot machines.

    The Boardwalk Saloon, an indoor/outdoor bar, has opened, along with Guy’s Bar-B-Que Joint, and the AC Snack Shack that specializes in burgers and tacos.  An outdoor seating area is available seasonally.

  • A World Series of Poker room is open at the front entrance off Pacific Avenue.


The casino is equipped with Caesars proprietary Total Touch system that allows customers to order drinks, redeem free play, check their Total Rewards account balances, and receive real-time offers based on play.


Dining
- Like Caesars, there is a restaurant adjacent to the Asian gaming area, Noodle Village.


Bally's steakhouse, The Reserve, also has closed and has reopened as Guy Fieri's Chophouse, left.

6ix A Bistro has closed and has reopened as a franchise of Buca Di Beppo, below.  Be sure to try the Spaghetti Bolognese.  You won't find it at any other Buca in the world because it's the creation of Chef Maurizio DiMarco, previously chef at Arturo's, Bally's former "gourmet" Italian restaurant that's now closed.


Gold Tooth Gertie's, at the base of the escalator leading from Caesars next door, is open seasonally and hours vary.  It offers everything from bagels and pastries in the morning, to pizza and hot dogs in the afternoon.  Harry's Oyster Bar has opened in the area on the Boardwalk level formerly occupied by the Sidewalk Buffet.  There’s also a small "Taste of the Shore" (Walt's Primo Pizza and Sack O' Subs), as well as Boardwalk Cupcakes and Johnny Rockets.


Insider Tip

You can order from Dunkin' Donuts through "In-Room Dining" (Room Service) between 7 a.m. and 1 p.m. Monday through Friday.
The Corner Cafe has closed, but Dunkin' Donuts is now open 24 hours in the lobby.  Among your alternatives for breakfast are Gold Tooth Gertie's (seasonal) and Buca Di Beppo.  If you're willing to spend your Reward Credits at a 2:1 ratio, there's Sack O' Subs and Johnny Rockets.

Light lunches similar to what was offered at the Corner Cafe are available at Gertie's (seasonal), or, for something more substantial, there's Guy's Bar-B-Que Joint, Noodle Village, Harry's Oyster Bar, Bucca Di Beppo, Johnny Rockets and the AC Snack Shack.  Hours vary depending on the day of the week, so check their websites.



Insider Tip

Harry's Oyster House, Johnny Rockets, Sack O' Subs, Walt's Primo Pizza and Fralinger's (enter from the Boardwalk) accept Reward Credits, but at a 2:1 ratio, i.e., 1,000 Reward Credits = $5.

Bally's Beach Bar
Open only for the summer and into the early fall, Bally's Beach Bar is a popular spot for cocktails and entertainment.

Total Rewards Center

The Total Rewards Center is open from 10 a.m. to 9 p.m. Sunday through Thursday, and 10 a.m. to 1 midnight on Fridays and Saturdays.

Special Seven Stars Benefits*

While there is a 10 percent check-cashing fee, Seven Stars cardholders get the fee back in the form of free play.  In other words, if you want $1,000, your checking account will be debited $1,100, but you’ll get $1,000 in cash and $100 in free play.


Insider Tip

Always the innovator with its Diamond Lounge fare, Bally’s offers customers some light snacks to enjoy with their cocktails. Visitors can’t miss the cute cart, above, next to the buffet where they’ll find tortilla chips and salsa, potato chips and dip, and mini-pretzels and mustard.

Seven Stars Lounge
There is no Seven Stars Lounge, but the large Diamond Lounge on the sixth floor overlooks the Atlantic Ocean.

If there are others waiting to get in, simply walk in the lounge and present your card to the host.  At extremely busy times when there is often a long line – especially when the lounge first opens, a security guard, host or other employee may be stationed at the door monitoring "traffic".  Again, simply show your card to him/her, and you will receive immediate entry.

Insider Tip

Bally's Diamond Lounge is the only one that serves brunch from noon to 1:45 p.m. on Saturdays and Sundays.  Lunch service resumes at 2.
There is a huge bar which seats nearly approximately 50 people. 
Bartender Sandy (her nametag says Sandra) works hard to keep up with orders from the servers and those sitting at the bar.  After 5 p.m.a full buffet offers an assortment of cold cuts, salads, soup, desserts and at least three, if not more, hot entrees.  Drinks may be taken out of the lounge, but only after being decanted into plastic cups available at the door.

Hours (subject to change):
 
Saturday and Sunday: Noon to 8 p.m.*
Monday and Thursday: 2 to 8 p.m.*
Friday: 2 to 11 p.m.*

NOTE: A lighter lunch buffet is served until 4:45 p.m. Monday through Friday and more substantial fare is served from 5 p.m.

The lounge is closed Tuesday and Wednesday.

Due to special events and holidays, the Diamond Lounge may close or alter its hours some days.

*last admittance is 30 minutes prior to closing; last call is 20 minutes prior to closing

Insider Tip

Here's a typical lunch menu (from Caesars): Several cold salads (shrimp, chicken, tuna, potato), marinated cherry tomatoes with basil and onions, tossed garden greens salad with assorted dressings, hot dogs, two soups (one was chili), a make-your-own-sandwich section with sliced turkey, ham, cheeses, lettuce, tomatoes, and more desserts than anyone should even consider consuming (including sugar-free).   And, oh, yes, there’s a self-serve ice cream machine with your choice of vanilla or chocolate (or, for the really daring, you can combine both).  Plus, don't forget, for those who choose to imbibe, a full bar.

NOTE:  There is a 10 comp dollar (1,000 Reward Credits) per person admission charge for Diamond cardholders who did not earn a least 25,000 tier credits last year (January 1 through December 31) or have not earned at least 25,000 tier credits since January 1 this year.
 

Getting Around Atlantic City

A complimentary Total Express shuttle runs daily from 10 a.m. to 11:30 p.m. The circuit makes stops at Bally's in front of the outside entrance to Harry's Oyster House (near casino valet), at Gate 11 in Caesars bus terminal and outside Harrah's casino entrance on Harrah's Boulevard.  Riders must have a valid Total Rewards card and ID.  Cardholders may bring one guest.  Seven Stars cardholders get priority boarding.  Other restrictions apply.


Getting To The Casino From The Airport

If Bally's does not provide limo service, in addition to taxis, which run about $35, the Atlantic City Jitney Association offers one-way transportation from the airport to any casino or hotel in the tourist district for $10 per person. The return trip is $15 per person. There also are a number of private car and limousine services.


Should You Choose This For Your Annual Retreat?

Atlantic City is a premier destination for "locals" throughout New Jersey, New York, Pennsylvania and Delaware. With two other Caesars properties in town, The Playground across from Caesars, spa treatments, and relaxing on the beach (weather permitting), it would be easy to spend four nights (and $500) here – especially since you can "cross charge" to your room any meals, spa treatments, etc., even if they take place at Caesars or Harrah's.  Of the two Boardwalk hotels, as a base of operations, Caesars certainly would be the first choice over Bally's.  (Harrah's Resort also offers decent accommodations and amenities, but it is not on the ocean and a bit away from all the activity and nightlife on the Boardwalk.)

 

Insider Tip

There is a $5.99 per transaction fee to use the ATMs.
When you check-in, be sure to verify that your $500 comp account has been set-up.  Alcohol charged to the room counts toward your $500 in expenses, but not gratuities for meals and spa treatments.  Best advice is to keep all your receipts until you settle your final bill.

 

There are many direct and connecting flights into Atlantic City's local airport (15 minutes from the Boardwalk), but many guests fly into Philadelphia International Airport and either rent a car or arrange limousine service. One advantage to having a car is the ability to make a day trip to charming Cape May, or many of the other nearby Jersey Shore attractions. While round-trip airport transportation to your destination property is included as part of your Seven Stars trip, Caesars will not credit you the cost of this toward your rental car. Another option would be to take a limo from the airport, then rent a car in Atlantic City for a day or two, returning the car before your departure. Other than a Hertz outlet at Harrah's Resort, rental cars are available only at the Atlantic City airport.
 

*subject to change, revision or cancellation

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