Managing Infrastructure and Work Environment Resources Procedure

Managing Infrastructure and Work Environment Resources involves critical elements such as scheduled maintenance, safety, permits, evacuation, hazardous materials, cleanrooms, & business continuity.

  1. Director of Applications Development ensures that scheduled maintenance instructions for ABC facilities & critical equipment are documented & stored in ABC’s DCS with Maintenance Instruction keywords in the name (e.g., “ABC Facility Scheduled Maintenance Work Instruction”): managing infrastructure, infrastructure management
    • Base on manufacturer’s manual. managing infrastructure
    • Critical equipment includes all test & measurement equipment used for product acceptance such as:
      • Mechanical tools and gauges used to measure physical dimensional parameters (jigs, fixtures, mechanical hand tools, gauges, etc).
      • Electronic test equipment (instruments for measuring and recording AC or DC voltage, AC or DC current, resistance, inductance, capacity, frequency, etc).
      • Physical tools and gauges used to check physical parameters (mass, temperature, pressure, humidity, etc).
      • Optical test equipment used to measure optical parameters (jigs, fixtures, optical gauges, optical test stations, etc).
      • Chemical analysis equipment (gas chromatographs, FTIR, NMR, etc).
    • The instructions cover calibrations/measurements to be made and accuracy of the calibration/measurement equipment.
    • The instructions cover labeling the critical equipment with last calibration date, who performed it, and the next due date. If the label cannot be affixed directly to the equipment, then affix the label to the equipment's case.
    • The instructions cover providing the equipment owner a calibration certificate when returning calibrated equipment. The certificate includes: managing infrastructure,
      • Equipment model & serial number
      • Condition when received
      • Overall pass / fail status
      • Calibration results with out-of-calibration results highlighted
      • Calibration date
      • Next calibration due date
      • Statement that nationally recognized standards were used
    • The instructions cover what to do if the critical equipment is found out-of-calibration during scheduled maintenance and could have impacted the previous product test and inspection results. managing infrastructure, infrastructure management
    • If critical equipment is frequently found out-of-calibration (i.e., 2 times in a row) during scheduled maintenance, take corrective action (e.g., increase the frequency of scheduled maintenance).
    • If critical equipment is seldom found out-of-calibration (i.e., passes 5 times in a row) during scheduled maintenance, decrease the frequency of scheduled maintenance.
  2. Safety Manager ensures that a Safety Audit Report is properly documented & stored in ABC’s DCS with the name shown verbatim.
  3. Safety Manager & Site Managers ensure that: infrastructure management
    • Site complies with all local, government, city, & fire department regulations & requirements.
    • the applicable permits & licenses are obtained are posted at each site.
    • the applicable MSDS’s are posted at each site & in ABC’s DCS with MSDS keyword in the name (e.g., “HF MSDS”).
    • evacuation maps are properly documented & strategically posted where the workers are likely to see in every room, hallway, & bathroom, & in ABC’s DCS with Evacuation Map keywords in the name (e.g., “ABC Austin Evacuation Map”). The maps clearly define the place that occupants should assemble once they’ve evacuated the building.
    • at least 1 person per shift is a certified ERT Member.
    • hazardous material spill control equipment and materials are stored in a labeled cabinet near the area it would be most needed.
    • PPE is stored and available in appropriate, labeled locations.
  4. Safety Manager & Site Managers ensure that the following are properly documented for each site & strategically posted where the workers are likely to see & in ABC’s DCS:
  5. Site Manager maintains building leases, building blueprints, and system drawings, schematics, etc (CDA, exhaust, dust collection, cleanroom, heating, cooling, water, sewer, electrical, computer networks, etc).
  6. Site Manager ensures Cleanroom is properly monitored. Refer to the Cleanroom Monitoring Work Instruction.
  7. Personnel must properly: managing infrastructure
  8. Personnel should strive to recover from disasters & continue business. Refer to the Recovering from Disaster and Continuing Business Work Instruction.


  • ABC = Fake name of company used in our procedures.
  • DCS = Document Control System for users to write, approve, publish, find, & read controlled documents.
  • ERT = Emergency Response Team
  • FTIR = Fourier Transform Infra Red Spectroscopy
  • MSDS = Material Safety Data Sheet
  • NMR = Nuclear Magnetic Resonance Spectroscopy
  • PPE = Personal Protective Equipment