ACC does lie. ACC lies about just about everything to anyone. This includes the Courts, the Minister, Providers, the Claimants and the Media (and therefore the public).
However I have seen that people are present in the Corporation who are committed to culture change thanks in part to the purge Minister Collins undertook. On this day of the 21st May 2013, we should consider this a transitional period. The time for anger may be fading but caution is still the order of the day.
Any Claimant should be absolutely religious in triple checking anything the Corporation says. Do not trust the Corporation.
Of course proof is the order of the day and like all chronic liars the Corporation leaves evidence all over the place.