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FAQ

Q: The Solution for iOS 7, iOS 8 compatibility problem (SpeakEnglish, SpeakBritish, SpeakSpanish, SpeakChinese, SpeakJapanese and SpeakKorean apps)
A:
If you upgrade from iOS 6 to iOS 8 (or iOS 7) and find the playing demo message problem, here is the solution for the iOS 8 (iOS 7) compatibility problem of SpeakEnglish, SpeakBritish, SpeakSpanish, SpeakChinese, SpeakJapanese and SpeakKorean apps.
Re-installing the app will solve the iOS 8 (iOS 7) compatibility problem.
Please delete the app completely and re-install the app (no money would be charged). 
Please backup all your documents by Apple iTunes software before you delete the app.
It occurred because iOS 8 (iOS 7) wiped out MAC address. That being said, new purchase should be fine. 
But the current users should delete the app and re-install the app. It does not play demo messages any more. 
We 
apologize for
 the inconvenience.


Q: SpeakText v16.0 crashes very time while speaking (SpeakText app).
 
A:
We are sorry for the problem.
v16.1 fixed the problem.
 
SpeakText Version 16.1 is ready to free update from Apple App Store.
What's New in this Version 16.1
● Fixed the problem that crashes very time while speaking
● Optimized for iPhone 5 16:9 display
● Compatibility fixes (IOS 6, iOS 4.3)
 
After you updated to v16.1, please delete all offline voices on the SpeakText app and try again.
To delete all offline voices:
- Key in: Tap the action button and [Delete All Offline Voices].
- Document: Choose [Document] and tap the action button then [Delete All Offline Voices].
- Web Page: Choose [Bookmarks]\[Offline Voice Pages] and tap the action button then [Delete All Offline Voices].
Please refer to the latest full version of the user guide (6. How to read aloud offline?).
SpeakText Quick Start Guide (epub)
 

Version 16.0 workaround solution
If you choose not to update, please find the workaround solution for v16.0 below.
Step 1:
Go to Apple iPhone (iPad) Settings, find the SpeakText app settings:
Please find your purchased app (SpeakText FREE?).
 
Step 2:
Scroll down to see the [Self-Registration] section.
Turn on [Use Self-Registration] switch.
Enter "st" in the [ClientID] field and "www.speaktextforme.com" in the [Client Secret] field.
 
Step 3:
Please delete all offline voices on the SpeakText app and try again.
 To delete all offline voices:
- Key in: Tap the action button and [Delete All Offline Voices].
- Document: Choose [Document] and tap the action button then [Delete All Offline Voices].
- Web Page: Choose [Bookmarks]\[Offline Voice Pages] and tap the action button then [Delete All Offline Voices].
Please refer to the latest full version of the user guide (6. How to read aloud offline?).
SpeakText Quick Start Guide (epub)
 
Please let us know how if this worked for you.
 
We apologize for the inconvenience.