IDX - How to Protocol

● Incomplete/Unsuccessful Study

○ Complete exam → Radiologist documents reason and if patient rescheduled

○ Billed as “incomplete study”

● Downgrade views due to department/radiologist protocol

○ Technologist must reschedule exam

○ Contact referring provider

● Contrast-enhanced exams Downgrade/Upgrade

○ Technologist contacts registrar → Registrar reschedules + Obtains radiologist authorization → Radiologist documents

○ For upgrade, radiologist provides reason for insurance purposes

○ Contact referring provider