Interpersonal Communication

INTERPERSONAL
COMMUNICATION
OUTCOMES
 COMPETENCE LEADER RANK
Intentional and Effective Application
 WHAT I DID
 EVALUATION OF OUR ACTIONS
 Listening Is always attentive to others when they speak and is not distracted.I talked to Nessa and the conference-goers while planning this event to get their feedback and ideas for this event. This was effective because it allowed me to get other unique perspectives and ideas, especially with problems I encountered.
 Context Is fully aware of the audience; changes language, demeanor, and delivery to best match the audience We understood that it would be a formal, but relaxed setting because most attendants would be QC staff members.
With the one, non-QC attendant, I had to change the wording and phrasing of some statements to convey the same message for people unfamiliar with the workings of a newspaper.
 Interruptions Interrupts others only with their permission; interruption helps delivery of messageInterruption occurred when an important point was missed in a slide or presentation. This would occur with the raising of a hand.By stopping the flow of the presentation, it helped people absorb, and emphasized the significance of the interruption.
 Eye Contact
 Faces and maintains eye contact with those who are speaking without being a distractionEye contact is key when presenting in front of a large group of people. I also had to make eye contact with Nessa and Josh to plan this event.This is a skill that the majority of the presenters already had, so it was effective.
 Information Seeking
 Asks questions when he or she does not understand what is being said; questions are pertinent to main ideasWe asked each other a lot of questions.  When neither of us knew the answer we found the person who could help us or knew the answer.  By the day of our event we had no unknown information. 
 I used information seeking a lot when ordering the bounce houses, food, pricing of decorations, ect.  I learned a lot about my ability to seek information.
 Voice Always speaks in an understandable voice, using clear tone, enunciation, and reasonable pace; message is clearly receivedI had to be clear in the instructions that I gave the conference-goers on their powerpoints and notes. I also needed to convey importance of the event and my message with Nessa as well as the entire QC staff.Voice is a common part of my job as Managing Editor, so there were no problems.
 Clarity Uses words, terms, and examples which others clearly understandI was very clear with the time deadlines for turning in assignments and when I wanted them to arrive to prepare for their presentations. Some deadlines were not followed, but it was most likely due to other reasons and not lack of clarity.
 Empathy Puts self in others’ shoes; accepts and understands the feelings and motivations of others; takes steps to deepen understandingI empathized with the staff to help further my presentations.By showing that I was once in their position, I was able to illustrate my experience but motivate them to want to improve and push harder.
 Participating in Conflict
 Utilizes words and behaviors to prevent and/or minimize conflict in interactions with others I did not have any conflicts during the event, but had to talk with some people afterwards about lack of participation.
One attending who did not attend as taking care of personal matters, so I just needed to talk to them to find out what was wrong.
 Mediating Conflict
 Creates an environment where the parties can discuss issues and work out conflict proactively; does not choose sidesThere was not really a conflict that needed mediation.There was not really a conflict that needed mediation.
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