Boost Evo 4g hard reset

 1. First try to do a  soft reset . Click menu  locate either storage or privacy then click
factory data reset . If this doesn't work try this. 

2.  Turn the phone off , if the phone is frozen pull out the battery .

3. Hold the power button along with the volume down button intill the android logo comes on with a triangle shape ,release all buttons

4.  Select:  wipe data/factory reset 

5. Use power button to confirm your selection