General information on Alternative Dispute Resolution
Keystone Center (Public Policy facilitation)
Alternative Dispute Resolution in San Diego and Southern California
National Conflict Resolution Center (San Diego)
Joan B. Kroc Institute for Peace & Justice (University of San Diego)
Western Justice Center (Pasadena)
Getting to Yes by Roger Fisher and William Ury. A classic -- THE manual on negotiating.
Getting Past No by William Ury. A good follow up.
Getting Ready to Negotiate by Roger Fisher and Danny Ertel. A very useful workbook.
The Dynamics of Conflict Resolution by Bernard Mayer. A good overall guide to concepts.
The Mediation Process by Christopher Moore.
Into the Eye of the Storm, edited by Lederach and Jenner. Excellent hands-on manual for
international conflict management work.
The Skilled Facilitator by Roger M Schwarz. Good guide for facilitating groups.