STORE POLICIES

PORCELAIN  MELODIES

Enesco, Gorham, Mann, Otagiri, Mann, , San Francisco Music Box Co.,  Schmid

Giftware,  Music Boxes,  Home Decor, Collectibles

Porcelain Melodies

Unique Music Boxes from 1970s-1990s

Fine Porcelain Sulptures

 

ITEM CONDITION:

All items are vintage. They are not new and even when described as in EXCELLENT condition make have MINOR dings.  Dings and marks on the bottom of an item are evidence of authenticity and add an assurance that these items are not reproductions! Use the following information as a guide for item condition:

  • EXCELLENT - you have to look closely to find a flaw
  • VERY GOOD - may have one or two minor dings but does not detract from overall appearance or displayability.
  • GOOD - has some flaws but the item is very harde to find and is sought after by collectors so it has been listed for sale.

Additionsal photos are always available if you would like a closer look at a flaw I have described.  Just send an email to me at Porcelain Melodies and I will respond immediately.

I DO NOT SELL ITEMS I WOULD NOT DISPLAY IN MY OWN HOME!

SHIPPING AND INSURANCE:

  • Shipping costs are a burden for both the buyer and the seller.  I will ship your item by the most economical method unless you specifically request otherwise.
  • Shipping insurance is strongly suggested for any item you purchase.   These are collectible items and are not replaceable.  If your item is damaged in shipping or is lost, (rarely happens, but it can) then you can file a claim with the carrier to recover the cost plus the shipping.  You will need to indicate that you cant shipping insurance when you contact me about your purchase so I can send a corrected invoice.
  • All items are shipped with a DELIVERY CONFIRMATION  receipt. This cost is included in the shipping charges.
  • I do not charge a shipping and handling fee.
  • Postage charges are weight based and acording to zip code.  

RETURNS:

I will accept returns if I have misidentified the item you purchased.  I make mistakes, however, I NEVER intentionally misdescribe an item.  Please contact me if you have a problem with your purchase and I will work with you to resolve any problem you may have.

I DO NOT refund shipping costs.  Return shipping costs are your responsibility.

REFUNDS:

In the unlikely event it is necessary to issue a refund, I will issue a refund to you via PayPal.  I am willing (with documentation of the problem) to issue a partial refund if there is a problem with your purchase and you do not want to return the item. 

PAYMENTS:

  • Payment is due immediately upon your agreement to purchase.  The item is not yours and I will not ship until I have received notice that your payment has cleared.
  • I accept payment through PayPal and Google Checkout.