Work Experience

Mayo Clinic - Rochester, MN


Department of Health Sciences Research
Center for the Science of Health Care Delivery


Summer 2012, Summer 2015, Fall 2015, Winter 2016

Position: Operations Research Intern


Major Works:

  • Using operations research techniques to develop heuristic scheduling policies to coordinate clinical and surgical appointments with the colon and rectal surgery (CRS) department at the Mayo Clinic serving as a case study. The resulting policies will improve the access, reduce patient wait time to get clinic and surgery appointments, and balance the work load of CRS surgeons to minimize over time while access service level to all patients is accommodated.

  • Developed an optimization-based shift design decision support system for scheduling critical care residents/fellows to minimize the number of patient handoffs (therefore reduce medical errors and improve patient outcomes) while the mandatory scheduling rules are satisfied, required coverage is provided, and livability preferences are accommodated. The result of this work is published in the journal of Health Care Management Science [Kazemian et al. 2013].


  • Developed integer programming-based models to make equitable working schedules for fellows to provide coverage for Medical ICU and RCU units at Saint Marys Hospital.