Policies and refunds

useful bits of information (under construction so not all links work so far) 

Handcrafted by me

---------------------------

All items for sale at ebb and flo are handcrafted by me in a non-smoking but pet-friendly environment. I use a variety of materials including beach glass, vintage beads and repurposed jewelry components. I use silver plate components, including wire, and will indicate where sterling silver is used. Sterling silver or gold fill earwires are available at extra charge.

 

Custom Orders

------------------------------

Please contact me for further details. I accept commissions based on my own work, not copies of other artists.

 

Once a custom order is accepted full payment may be required for the work to proceed. I will invoice you thru PayPal.

 

Wholesale Orders

------------------------------

  • Please note, I usually make only one of a kind (OOAK) or small numbers of an item. It may be difficult for me to reproduce exactly each individual item.
  • Shipping will be priced at Canada Post rates per order once weight, size etc have been determined, plus handling. 
  • Payment is via PayPal. I will issue a wholesale PayPal invoice once the entire order has been packaged for shipping and shipping has been calculated. Orders will not be shipped until payment has cleared.
  • A little about myself, my crafting comes in and around home duties and sometimes has to take a complete back seat (life happens). Whenever an order is placed I will inform you of probable delivery times, work turnaround, etc - I do my best to be realistic but very often am over cautious about estimating time required.