Tier 1 Support Services

Tier 1 Support

I provide residential "Tier 1" support.  If I am able to fix the problem, then I implement the fix or work around.  If not, I provide a recommended solution for the customer to get the issue fixed.
I typically handle:
Installing home wireless networks,
Troubleshooting networks,
Buying new PC's for customers,
Transferring data from old to new PC's. 
Installing FIOS routers sent to customers by Verizon
Acting on behalf of customers by calling Verizon & Comcast to solve issues.

Windows 10 is available for free download!