Policies

Membership Policy
Annual membership in OLLI-UW is just $35. Your OLLI-UW membership is good for twelve months from the date you join. Your membership must be current in order to register for courses or participate in Lunch & Learns, study groups, and OLLI-UW special events. OLLI-UW memberships cannot be shared or transferred. For more information on membership benefits, click here

Refund Policy
To receive a 100% refund, minus the $6 nonrefundable registration fee, you must send a request at least 14 calendar days prior the first day of class. Please e-mail your refund request to olli@uw.edu

Please note refunds are not provided for one-time events and workshops.

Petitions for refunds due to extenuating circumstances (for example, an emergency) that occur after the refund deadline date should be sent to olli@uw.edu. Your petition will be carefully reviewed and you will be notified of the decision (full refund [minus the $6 nonrefundable registration fee] or no refund). In cases where a petition is submitted, a refund is not guaranteed.

If OLLI-UW must cancel a course, all enrolled members that paid with a credit card will receive a full refund. Any members enrolled with a course credit will have their credit reinstated.

Course Credit Policy
Course credits are earned through the Refer-a-Friend program or may be provided by OLLI-UW in lieu of a refund in certain instances.

Your OLLI-UW membership must be current when you request to use your course credit (the class may take place after your membership renewal date).

Each credit is good for registration in one program/course/event (course credits have no monetary value).

You cannot register yourself with course credits in RegOnline. If you are planning to take multiple courses, please register for any paid courses before emailing to request a registration using your credit. For example, if you have one course credit and you want to take three courses, sign up for the two that you will pay for first, then email us about the one you want to take using the credit. This helps prevent problems in our online registration system.

Email olli@uw.edu with the title and location of your desired course. We will confirm that your membership is current and that there is space available before registering you. You will receive a registration confirmation email from RegOnline within a week.

Credits cannot be used for waitlisted courses. If your selected course is already full, we will contact you for a second choice.

Fragrance Policy At Redmond - Trilogy
In consideration of those who are sensitive to chemicals or fragrances, Trilogy has been declared a fragrance-free zone. This policy will help to ensure that our space is accessible and available to all members of our community, including those who have Multiple Chemical Sensitivities (MCS) or chemical injury.

Please refrain from wearing or spraying chemicals such as perfumes or cologne. You are kindly asked to refrain from wearing or using scented lotions, hair products, or any fragrances in respect of your fellow OLLI-UW members and Trilogy staff.