Ushers' Toolkit‎ > ‎

Changes In and Around the Opera House - REVISED

Text-to-Voice Supertitles: Live Titles, headsets that provide a spoken version of the projected supertitles, are now available at the North Lobby coat check for all opera performances. A major credit card or driver’s license is required for deposit.

A Courtesy Phone is now located only in the former telephone room on the main floor of the Opera House, across from the south elevator (the one nearest Grove Street and Davies Symphony Hall). This telephone is good for free local calls, credit card calls, and collect calls.

Older information:

Lost and Found is "found" in at North Coat Check on the Main Floor (near where we enter). Please direct concerned patrons there, and bring any lost items to North Coat Check as well.

Assisted Listening Devices  are available from both Coat Check rooms on the Main Level.

ATMs most convenient to the Opera House are:
Chase - 500 Van Ness, across MacAllister from City Hall, on that side of the street
US Bank - 540 Van Ness, half-a-block up from City Hall, on that side of the street

An Information Board for the Opera is located in the North Lobby on the Orchestra level. The intention is to include in one place pictures of the orchestra and chorus members and particulars about the current performance: running times, special sponsorship, and any cast substitutions.

All the refreshment stations within the Opera House take credit cards.

(revised November 7, 2013)