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IHI Open School Emory September 2017 Newsletter
IHI Open School Emory September 2017 Newsletter
Kicking off a new year!
Kicking off a new year!
We are getting ready to kick off a brand new year here at the Institute for Healthcare Improvement (IHI) Open School, and we are looking for motivated students to get involved! If you aren't familiar with the Open School, read on!
Who are we?
Who are we?
The IHI Open School is an organization whose mission is to advance health care improvement and patient safety competencies in the next generation of health professionals worldwide. AtEmory, our organization consists of people from all across campus who are passionate about bringing improvements to healthcare. This includes representatives from medicine, nursing, business, public health, law, health administration, and other allied health professions.
What do we do?
What do we do?
Our goal is to connect people who are interested in healthcare improvement to 1) opportunities to get involved in quality improvement projects across Emory campus and in surrounding communities, 2) educational resources including free online courses offered by the IHI Open School, and 3) various events related to healthcare improvement throughout the year.
You can read more about ongoing projects here.
How can you get involved?
How can you get involved?
If you'd like to stay up-to-date on all IHI Open School happenings, click the link below to be added to our email list. Be on the lookout for future communications regarding quality improvement projects and other ways to get involved!
What has the Open School been up to this summer?
What has the Open School been up to this summer?
See some of the things our members have been involved in the past semester!
Emory's Quality Improvement Day Poster Presentation
Emory's Quality Improvement Day Poster Presentation
Check out some of the awesome posters our members presented on June 1, 2017!
IHI Open School 8th Annual Student Quality & Organizing Leadership Academy
IHI Open School 8th Annual Student Quality & Organizing Leadership Academy
Two of our chapter leaders, Diane and SE, attended the 8th annual Student Quality and Organizing Leadership Academy (SQOLA) in Cambridge, MA in July. They spent two days with the Open School building skills in QI, leadership, and community engagement to bring back home. They had a chance to network with other chapter leaders from across the world! They also had an opportunity to attend seminars from phenomenal speakers such as Don Berwick (President Emeritus and Senior Fellow at IHI) and James Moses (VP, Quality and Safety, Chief Quality Officer at Boston Medical Center).
IHI Open School and CDC Foundation: Health and Well-Being for All
IHI Open School and CDC Foundation: Health and Well-Being for All
Check out this tool created by some of our very own in conjunction with the CDC Foundation!
Emory IHI members working with the CDC Foundation
Upcoming Events/Involvement:
Upcoming Events/Involvement:
We have many events and applications coming up, so be on the lookout for emails you may have already received about these!
Faculty Quality Improvement (QI) Project Recruitment - Applications due 9/11, 5 PM
EUH Peri-op QI Recruitment - Applications due 9/11, 5 PM
Diabetes Improvement Team Recruitment (coming soon!)
School Representative Recruitment - Applications due 10/1, 5 PM
Our Projects: Updates
Our Projects: Updates
Read about how our members have used QI to improve care at Emory and in the community. If you want the opportunity to do the same, check your email for applications that have been sent out or click the links above!
Good Samaritan Health Center Diabetes Improvement Team (DIT)
Good Samaritan Health Center Diabetes Improvement Team (DIT)
The Diabetes Improvement Team (DIT) has been very active this school year! As a multi-disciplinary team, they have a multi-faceted approach to addressing QI at the Good Samaritan Health Center in Westside Atlanta. This year we divided our DIT team into two project teams: one focused on barriers to accessing diabetes care and medication and the other team focused on integrating the diabetes classes, education, and patient information at Good Sam.
Clarkston Community Health Center QI Team
Clarkston Community Health Center QI Team
Clarkston Community Health Center (CCHC) is a free clinic that opened in 2013 to provide primary and preventative healthcare to the uninsured refugee and indigent population of Clarkston, a major refugee resettlement area located just outside the city of Atlanta. The CCHC serves as both a primary care and urgent care for members of this community, and now houses multiple specialty clinics including Women's Health, Dental, Ophthalmology, Cardiology, and is progressively becoming a comprehensive healthcare center for the community. The clinic is staffed by volunteer health professionals and students. In March 2016, IHI partnered with CCHC to improve clinic processes and patient flow. Since then, we have significantly expanded our efforts at the clinic through a QI team and the Language team.
1) Operations QI Team
1) Operations QI Team
In partnership with CCHC volunteers, this QI team is continuing to tackle various areas in need of improvement at the clinic using QI methods. During the spring of this year, one team worked to implement a checklist for closing out the clinic space after the Primary Care Clinic and the Harriet Tubman Women's Clinic at CCHC on Sundays. The team implemented the checklist over four PDSA cycles in an effort to standardize clinic close-out procedures across all volunteers, medical student coordinators, and clinic staff members to reduce waste and ensure patient safety. The intervention was very successful overall, and the team's poster for this project was selected as a finalist in the 2017 Emory Quality Conference. The team is currently collecting baseline data on patient flow in preparation for Phase 2 of the Optimizing Patient Flow intervention from 2016. Another team worked on increasing hand-washing among volunteer providers and students and increasing proper cleaning of exam rooms in between patients.
2) Language QI Team
2) Language QI Team
Limited culturally and linguistic appropriate resources for this community (representing over 60 languages) present a significant barrier to utilization of healthcare resources. In Spring of 2017, this team received the HIP-ACTSI-GSU Student Seed Grant to help CCHC achieve its mission to become a "culturally and linguistically competent facility". Specifically, the team is working to adapt a modified community health worker model to achieve the following aims:
Aim 1. To reduce barriers in accessing healthcare by providing translated print and website materials
Aim 2. To build capacity by strengthening the existing interpreter network
Aim 3. To foster community engagement and pilot a community medical interpreter system by training community members to become certified medical interpreters
Currently, this team has implemented many changes that have resulted in increased number of patients receiving adequate interpretations at CCHC.
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IHI Open School Emory Winter 2016/2017 Newsletter
Upcoming Events:
Upcoming Events:
Happy Hour with our Leadership Team on Jan 12th - Join us!
Please join us for drinks and snacks at slice & pint on Thursday, January 12th from 6-8pm. This will be a great opportunity for our members to meet each other and our IHI Emory Leadership Team. We will be happy to discuss current opportunities to get involved in our organization and future opportunities to serve on our leadership team!
Quality Improvement Training Day
Quality Improvement Training Day
IHI will be hosting a Health Care Quality Improvement Training Day and Skills Lab in February (stay tuned for the date!). The purpose of this event is to inspire critical thinking about our health care system and to build practical skills for making it safer, more efficient and effective, and overall better for our patients. Keep an eye out for more details coming soon!
Our Projects: Updates
Read about how our members have used QI to improve care at Emory and in the community. If you want the opportunity to do the same, sign up here to be contacted by us when we're recruiting students to help with QI projects!
Good Samaritan Health Center Diabetes Improvement Team (DIT)
The Diabetes Improvement Team (DIT) has been very active this school year! As a multi-disciplinary team, they have a multi-faceted approach to addressing QI at the Good Samaritan Health Center in Westside Atlanta. This year we divided our DIT team into two project teams: one focused on barriers to accessing diabetes care and medication and the other team focused on integrating the diabetes classes, education, and patient information at Good Sam. Currently, the team focused on barriers to access has designed a brief survey for patients to fill out the gathers information on why patients miss appointments. They are using PDSA cycles to find the best time in the clinic flow to distribute the survey and to see what questions are really pertinent in discovering why patients miss appointments. Next semester, they plan on using this data to develop a couple of aims to reduce Good Sam's cancelations/no shows for diabetic patients. The team focused on integrating care has created a document both in English and Spanish that gives a brief overview of what resources Good Sam and the greater Atlanta community provides for patients with diabetes. They are using PDSA cycles to discover what resource information patients need and what best assists with their healthcare. Next semester, they will be focusing on distributing this information and working directly with Good Sam to develop a checklist for all newly diagnosed diabetic patients so that each patient receives standardized education and health maintenance on their diabetes. Additionally, this semester we focused on educating our team members on QI and diabetes. We completed multiple IHI Open School courses as a team, discussed QI and played "Meeting in a Box" in our weekly meetings, and had two diabetes educators come to speak about diabetes care.
Clarkston Community Health Center QI Team
The Clarkston Community Health Center (CCHC) is a non-profit organization designed to establish a patient-centered medical home to enhance an economically feasible, culturally and linguistically sensitive continuum of care, including health screenings and primary/preventive healthcare to the refugee, indigent, underinsured and uninsured population of the Clarkston community and surrounding areas. The CCHC Team recently applied for a grant to fund a large-scale translation and interpretive services initiative for the clinic. If the team receives funding, next semester will be spent translating health services brochures, organizing interpretive volunteers, and conducting patient focus groups and clinician surveys to inform the recruitment and formal training of two medical interpreters for the clinic. In the meantime, the team has been focusing on strategic planning, including goal-setting, team organization, team member recruitment, and sustainability.
Past Events:
Excel Skills Labs
In November we held two skills labs teaching a variety of topics in Excel. The first lab covered the basics of Excel and some helpful tips and tricks that make the work easier. The second lab covered more advanced topics like pivot tables, histograms, etc. About 30 students came to each lab! We will be hosting more skills labs in the spring so keep an eye out for an email next semester!
Health Innovation Symposium XVIII and Student Meeting with Dr. Jeffrey Balser, Dean of Vanderbilt University School of Medicine
In addition to supporting the Health Innovation Symposium, IHI Open School co-sponsored a student-led interest group meeting with Dr. Balser in November.
IHI Open School Emory April Newsletter
Upcoming Events:
Learn | Interprofessional education
3rd Annual Healthcare Innovation Program's Student Symposium:
"Redesigning Interprofessional Education (IPE) for Health Professions"
This event includes a student symposium with a dinner reception to follow that will be held onTuesday, April 12 from 5-8 p.m. in the CNR Auditorium and Plaza.There will be 3-4 student speakers, each from a different discipline, and they will provide a 15-20 minute presentation based on the following question: "How would you improve your curriculum to provide more interprofessional education for students?"
Our Projects: Updates
Read about how our members have used QI to improve care at Emory and in the community. If you want the opportunity to do the same, sign up here to be contacted by us when we're recruiting students to help with QI projects!
Surgical Quality Improvement Project
In February, Dr. Kalarickal, Assistant Professor of Anesthesiology, and Dr. Shaffer, Assistant Professor of Surgery, recruited a group of 16 students to help conduct a QI project at Emory University Hospital to assess the use of preoperative deep venous thrombosis (DVT) prophylaxis in the operating rooms. Each student volunteer observed the initiation of anesthesia while noting if different prophylaxis measures, including sequential compression devices and sub-cutaneous heparin, were used. The goal of the project is to determine if and what the barriers are to the proper use of preoperative DVT prophylaxis measures. After an intervention--a focused educational session on DVT prophylaxis to relevant staff--Dr. Kalarickal and Dr. Shaffer will carry out a second audit in order to determine if the education allowed for increased use of preoperative DVT prophylaxis. Meet the team:
Kaya Deng, BSN, RN
Mariike DeVos – MD Candidate
Austin Eckhoff – MD Candidate
Constance Harrell – MD/PhD Candidate
Shreya Kothari – MPH Candidate
Jamie Li – BSN Candidate
Shaminy Manoranjithan – College Student
Na Yoon Palik
Taylor Parker – MPH/PA Candidate
Alexandra Reitz – MD/MPH Candidate
Samir Sarda- MPH Candidate
Maiya Smith – College Student
Robert Spandorfer – MD Candidate
Lindsey Urquia – MD Candidate
Sarah Vanas – MPH Candidate
Bri Vey – MD Candidate
Good Samaritan Health Center Diabetes Improvement Team
The Diabetes Improvement Team (DIT) has been very active this school year! As a multi-disciplinary team, they have a multi-faceted approach to addressing QI at the Good Samaritan Health Center in Westside Atlanta. Their goals this year ranged from increasing access to Patient Assistant Programs (PAPs) for patients to surveying participants in diabetes education courses for monitoring and evaluation. They are even filming “how-to” educational videos on topics such as “how to check your blood sugar.” Combining a formal education about QI with hands-on experience at the Good Samaritan Health Center has been an invaluable opportunity for the DIT and they are excited to continue advocating for higher quality care in Atlanta and beyond. Meet the DIT:
Herlynn Benoit- MPH Candidate
Erika Bettermann- MPH Candidate
Cierra V. Crowder - DPT/MBA Candidate
Byron Crowe - MD Candidate
Austin Eckhoff - MD Candidate
Kristen Flint - MD Candidate
Bella Girovich - MPH Candidate
Rania Khan - MD Candidate
Denise Laabs - BSN Candidate
Zachary Owens - MPH Candidate
Julian Richardson - MD Candidate
Steph Wagner - MD Candidate
Clarkston Community Health Center QI Team
The Clarkston Community Health Center (CCHC) is a non-profit organization designed to establish a patient-centered medical home to enhance an economically feasible, culturally and linguistically sensitive continuum of care, including health screenings and primary/preventive healthcare to the refugee, indigent, underinsured and uninsured population of the Clarkston community and surrounding areas. Through interviews, observations, and reviewing historical data, the CCHC QI Team has identified 3 areas for interventions in order to optimize CCHC's services: volunteer coordination, patient flow, and linguistic tools. The team is working with the CCHC to better coordinate the many student volunteers who dedicate their time each weekend so that their hard work and commitment are best utilized. Additionally, to decrease patient wait times, the team has identified and will be implementing a number of key interventions to streamline patient flow using the clinic's current space and resources. Finally, given the cultural and linguistic diversity of patients at CCHC, the team will work with community members to offer patient history forms in multiple, core demographic languages to support linguistic competence and accuracy. Meet the team:
Tana McCoull, RN - FNP/CNM Candidate Team Lead
Sue Song - MPH Candidate Team Lead
Abhi Bakhshi - MPH Candidate
Joyce Chung - MD/MPH Candidate
Kaya Deng, BSN, RN
Brittany Eddy, MPH - AMSN Candidate
Paige Eubanks - MBA Candidate
Becca Feistritzer - MD/MPH Candidate
Chelsey Kamson - MPH Candidate
Ariel Majidi - MD Candidate
Gina Papa - AMSN Candidate
Ashley Phillips - MPH Candidate
Past Events:
Quality Improvement in Clinical Practice: Cardiology
Abhinav Goyal, MD, MHS, FACC, FAHA of Emory University lead a lunchtime talk on March 10 about quality-related initiatives in the Division of Cardiology at Emory Healthcare, including providing physician oversight for Emory Hospitals' participation in the American College of Cardiology National Cardiovascular Data Registry; American Heart Association Mission: Lifeline program for patients with acute heart attacks; and The Emory Clinic's quality improvement initiatives pertaining to cardiovascular performance measures.
Healthcare Innovation Symposium XVI: Academic Health Centers & the Health of Their Communities
The Emory-Ga Tech Healthcare Innovation Program's Healthcare Innovation Symposium XVI was hosted on Friday, March 11. The guest speaker was Eugene Washington, MD, MPH, MSc, Chancellor for Health Affairs, Duke University, President & CEO, Duke University Health System. The day included a breakfast for students, lunch, a keynote address, and a panel discussion.
"Friday Night at the ER" Game Night
We hosted a game night on Wednesday, March 16. Participants played "Friday Night at the ER," a hospital simulation game that teaches QI skills on the go. Corrine Abraham, DNP, RN, a Clinical Assistant Professor at the Nell Hodgson Woodruff School of Nursing and the Coordinator for Evidence Based Practice & Innovation at the Atlanta VA Medical Center, facilitated the game and lead an interactive debrief.
Innovative Approaches for Improving Surgical Quality
Emory's Surgical Grand Rounds was held on March 31. The keynote address to the Annual William C. Wood Research Symposium was given by Justin B. Dimick, MD, MPH, George D. Zuidema Professor of Surgery and Chief of the Division of Minimally Invasive Surgery, University of Michigan. Dr. Dimick's topic was "Innovative Approaches for Improving Surgical Quality."
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