Policy Documents


The Gap – ICT vs Legal Institutions

This publication takes up the question, how will traditional law-making be challenged in the circumstances of ever-accelerating “Moore’s law”. It seems that law-makers may have largely missed the nature of internet especially in the early phases of the development.

The slow process of law-making seems to lead to increasing application of “choice of law” –strategies, as legal environment is actively chosen by companies operating in the internet. These companies do not experience a necessity to adjust to geographical restraints. The development may also pull the European legal system into the direction of a “common law” –type of a system. It is anticipated that the legal system will change emphasis from law-based “ex ante” to court-based “ex post” legal control.

Open Innovation 2012

The annual yearbooks of OISPG have gained a good reputation describing new developments and emerging ideas of open innovation in services domain.

In this year's edition the first articles illustrate the most recent policy developments and highlight some emerging trends. Moving forward in the yearbook, you can find a good collection of insights to service innovation based on studies, real-world cases and practical experience ranging from the national to regional and company level.

OISPG team wishes you inspiring reading!


Unlocking the Digital Future through Open Innovation - An Intellectual Capital Approach
A critical analysis of open innovation as structural capital

Can open innovation give rise to open, interoperable platforms and ecosystems enabling successful implementation of policies and actions put forwards by the Digital Agenda for Europe? In the latest report by OISPG, it will be argued that from an intellectual capital perspective, open innovation presents the structural capital, to enable policies and actions of the Digital Agenda, to be successfully delivered.


Service Innovation Yearbook 2010-2011

This second edition of the Service Innovation Yearbook is a nice collection of highly important articles about open innovation strategies and developments. It also contains use cases and examples on how open service innovation is moving to the mainstream. In this second Service Innovation Yearbook 2010–2011, you will see numerous examples of how open innovation and user-centred innovation for services are driving real benefits and progress.

The yearbook is a co-publication of the European Commission and the Open Innovation Strategy and Policy Group, OISPG.


OSI -Socio-Economic Impact of Open Service Innovation - SMART 2009/0077 study

This study assesses the economic and societal potential and impact of open service innovation approach in Europe. The study is coordinated and led by Logica business consulting. The consortium consists of IBM, Nokia, Intel, Novay and Innovation Value Institute. The study considers the role of users and citizens in open, user-driven service innovation, as part of the industrial eco-system, in the context of societal and ICT developments.

 Service Innovation Yearbook 2009 - 2010
This is the first annual report on Open Innovation for Services published by OISPG and the European Commission's Directory General Information Society and Media. The report focuses on new ICT enabled innovation pradigms for services, notably on knowledge intense services in various fields, says Florin Lupescu, Director Information Society and Media's Directorate H - ICT Addressing Societal Challenges. Interesting strategy and policy views as well as successful business examples of Open Service Innovation are illustrated. In addition the Yearbook contains country reports from the United Kingdom, the Netherlands and Finland on their Open Innovation experiences.


Put User in the Centre for Services - A reference model by Myriam Corral European Commission Information Society and Media, 2010.


This report is about us, us all as users of services throughout our lives. We have in the "e"-world seen many traditional services been moved to the electronic and connected world, but too often only the medium is changed from paper to electronic whilst the service both regarding the offering and back-office functions of the service provider is unchanged. The core of the report is to illustrate if it is possible to have a more user-centric service convergence view on the architecture of interconnected services.


The Trends of Open Innovation in Services, by Vanja Nedimovic; European Commission Information Society and Media, 2009.


Considering that "openness" means sharing, but also a new business and better services, this report illustrates emerging business models and better services for citizens with examples based on new Open Innovation paradigms.


Intellectual Property and Legal Issues in Open Innovation in Services, by Jacqueline Vallat, European Commission Information Society and Media, 2009.


This report describes the need for opening a deeper policy dialogue in order to achieve the adequate legal framework for open service innovation, based on sharing and co-creativit

Open Innovation and Public Policy in Europe

ESADE's report "Open Innovation and Public Policy in Europe" discusses how government databases could be a powerful new spur for innovation. The report combines new research and analysis on open innovation with focused interviews of major participants in the European innovation system. Also a 5-step informal ‘charter’ for EU open innovation policy in introduced. The study was conducted by Prof. Henry Chesbrough of ESADE Business School and the University of California, Berkeley and Prof. Wim Vanhaverbeke, of ESADE in Barcelona, Vlerick Management School and the University of Hasselt, in Belgium.


Revising Europe's ICT Strategy, report from the Information Society Technologies Advisor group (ISTAG), February 2009.


This report recommends investing in ICT, indicating that ICT and the related network and service infrastructure, is a fundamental contributor to the survival and well-being of society as well as underpins capability and competitiveness in every sector.