Welcome to Florida's Long-Term Care
This portal provides access to all Ombudsman training and online materials currently available.
The training and materials are located at one of the 3 main websites listed below.
All of the training is free and open to the public.
This site consists of 7 online training modules that cover the basics of what you need
to know to become a certified long-term care ombudsman in Florida. For individuals
seeking ombudsman certification, these modules are required, in addition to in-class
training. Those seeking certification should take the brief quizzes which are found at
the end of each module.
Certified ombudsmen are required to take 10 hours of continuing education each year.
This site consists of online trainings on various topics that will help ombudsmen fulfill
this requirement. In order to receive continuing education credit, certified ombudsmen
should take the brief quizzes which are found at the end of each training.
This site contains many links to informative web sites, trainings and documents that
ombudsmen and staff might find useful. The information is categorized and will be
updated with new material regularly.
If you have any questions or need assistance, please contact our State Training Administrator: