Welcome to Florida's Long-Term Care 
Training Portal!

This portal provides access to all Ombudsman training and online materials currently available. 

The training and materials are located at one of the 4 main websites listed below. 

All of the training is free and open to the public.

Please use this online training to become a certified long-term care ombudsman in Florida. These modules, in addition to in-class training, are required.

Ombudsman Corner
    Certified ombudsmen can watch the following webinars for 1 HR continuing education (CE) credit:
     (click on the link below to access the webinar).

    Big Bend Hospice - July 2018                                                        Power of Attorney - September 2018

    Guardianship - February 2018                                                       Elder Abuse Prevention - October 2018

    State Ombudsman Q&A                                                                 Legislative Outreach January 2019

    Legislative Outreach 2018                                                                                 Sunshine Law- February 2019

Certified ombudsmen are required to take 10 hours of continuing education each year. 
This site consists of online trainings on various topics that will help ombudsmen fulfill 
this requirement. In order to receive continuing education credit, certified ombudsmen 
should take the brief quizzes which are found at the end of each training.

This site contains many links to informative web sites, trainings and documents that 
ombudsmen and staff might find useful. The information is categorized and will be 
updated with new material regularly.

This site consists of 7 online training modules that cover the basics of what you need 
to know to become a certified long-term care ombudsman in Florida. For individuals 
seeking ombudsman certification, these modules are required, in addition to in-class 
training. Those seeking certification should take the brief quizzes which are found at 
the end of each module.

If you have any questions or need assistance, please contact our State Training Administrator:   

Betsy McAllister