About Us

Since 28th May 2014, North West Fire Control have been handling 999 calls and incidents for four fire and rescue services using one mobilising system.
Our staff include many who have moved from the control rooms at the fire and rescue services and between them they have hundreds of years of experience handling 999 calls and managing incidents.
How To Contact Us
North West Fire Control
Lingley Mere Business Park
Lingley Green Avenue
Great Sankey

You can submit any comments, complaints and compliments here.

Fax the Control Room: 01925 713171
Administration Only Contact: contactus@nwfirecontrol.com (Office Hours)
Operational crews should use the direct line numbers provided
Incident Updates
Incident updates are not sent out from North West Fire Control. The frequency, content and information on incidents is determined by the Fire and Rescue Services themselves. Various channels, including Fire Service websites and Twitter feeds are used to communicate this information and should be referred to for all incident information.
Corporate Communications
Our Corporate Communications are based at Cheshire Fire & Rescue Service. Please refer to the website www.cheshirefire.gov.uk for details on how to contact them.
Company Details
Registration Number 6314891 
VAT Registration Number 947702011 
North West Fire Control is a public sector limited company which is controlled by Cheshire Fire Authority, Lancashire Fire Authority, Greater Manchester Fire Authority and Cumbria County Council.
Important: no part of this website should be reproduced, copied or published in any way without written permission from the company

 A company limited by guarantee. Registered in England and Wales. Registered No. 6314891

 Registered Office: Lingley Mere Business Park, Lingley Green Avenue, Great Sankey, Warrington, Cheshire WA5 3UZ


NW FIRECONTROL LTD is a company controlled by local authorities within the meaning of Part 12 of the Local Government and Public Involvement in Health Act 2007.


The relevant authorities are Cheshire Fire and Rescue Authority, Cumbria County Council, Greater Manchester Fire and Rescue Authority, and Lancashire Fire and Rescue Authority.