Using the Internet, Deaf and Hard-of-Hearing people can use services to place phone calls wherever they may find themselves: at home, at the office, in the classroom, or anywhere an Internet-connected computer is available. VRS can contact hearing people anywhere through a standard dial-up telephone number.
Deaf and Hard-of-Hearing users only need a computer, a low-cost web camera, and a High-Speed Internet connection (broadband ADSL 2+ or cable) to utilize VRS. Hearing persons just need standard telephone service.
Instead of the slow and emotionally flat interaction of English text-based TTY technology, a Deaf or Hard-of-Hearing person using VRS can communicate freely and expressively, utilizing the linguistic richness of his or her native sign language. The Interpreter can relay information between the hearing and the Deaf and Hard-of-Hearing in a fluid, precise, and more natural conversational style.
VRI is an alternative to a face to face interpreter booking and works when the Deaf and hearing person are in the same room. VRS, however, places a telephone call between a Deaf and hearing person via the internet by using an Auslan interpreter as the intermediary.