Noki FAQ

Frequently Asked Questions on Noki and PC Suite 

Question collected from keen users' feedback on Noki since release v0.2.

If there's no (clear enough) answers to your question, please email me directly.

Check the tricks and tips .

[ home ]
[ buy now ]

[home | download | buy now | tips | testimonials |forum |contact

Is there an unlimited version?

Yes. Noki v1.6 is released on Feb 23, 2008 with all the major features - Phone book, SMS, Calendar, Memo and File explorer and extractor ready. Try or purchase to remove entry number limations.

The latest version is  Noki v1.6.

Why my extracted .txt is empty or incomplete?

The cause might be different:
1) The .nbu, .nfb or .nfc is backup-ed using pc suite earlier than 6.5
Noki support file backup-ed using Nokia PC Suite v6.5 and later.
Please download the latest PC Suite, backup and try Noki again.

2) Compatibility problem
might fail due to the compatibility between different phone models and different versions of PC Suite. This problem is usually indicated by a fragment (of phonebook, SMS or calendar) in the extracted .txt. Please send  the bug report (generated in trace.txt by pressing Ctrl + F1 key) or the .nbu to me via email for analysis with info of phone model and pc suite version. Check the privacy question to make sure. If the file is too big (> 20MB) to send, you can host or split it.

3) Extracted entries are different from those ones in the phone
PC Suite doesn't backup the SIM card phone book. Thus the extracted entries might be less than those in the phone. To fix, just copy the SIM card phone book into flash and re-backup the .nbu - all entries will be there then.

4) Copyright protected files
Some files on the phone are copyrighted material. PC Suite won't bring them up to the pc. The detail is described in the backup log of content copier.

Does Noki work for my language?

With build-in unicode support, Noki works well for all languages though it has an English interface. 

Here is a tested language list based on feedbacks:

Brazil Portuguese,
Simplified Chinese,
Traditional Chinese.

You can use the trial version to make sure. Please kindly share if your language is not in the list above.

Installed but it says about a missing .dll

Version earlier than v0.4 got this bug. Please download the latest one.

My personal data is in that .nbu - is my privacy respected if I send it to you for debug?

We encourage you to send the bug report (generated in trace.txt by pressing Ctrl + F1 key, see Noki tips) instead. The report contains only parsing info with error context and it is quite small (usually less than 100K after compressing) - quicker and safer to send.

If the issue can't be solved based on the bug report, the .nbu file may be requested. Your privacy will be fully respected: the received .nbu will only be used for debug purpose and will by no means be abused.

Remove your personal / private / sensitive data if you feel necessary, but make sure leave enough number (around 10) of entries concerned there for analysis.

Nokia PC Suite doesn't allow us to delete info from .nbu directly. Here's a walk around: just don't select the info you want to exclude in PC Suite content copier panel and re-backup.

Why don't support vCalendar for .nfb?

vCalendar support for .nfb is ready in Noki v1.6 now.

 How to copy SMS between different phones?

The backup file is meant to be restored to the orginal phone. If you want to copy the SMS in an old phone to a new phone, you can first use Noki to extract all SMS as vMessages files(.vmg) then copy and paste them to the new phone's corresponding SMS box via PC Suite.

Please note that for some phones, only the "archived SMS box" allows the copy-and-paste.

What's the meaning of those file name extensions?

In Noki's explorer view, you can see items with different extensions. Several less known are:

  • .vcf,  vCard  file, for phone book. Defined by IRMC.
  • .vcs, vCalendar file, for calendar. Defined by IRMC.
  •  .cdb, Symbian phonebook database

     Some phones save their contacts in this database format. The database is usually named Contacts.cdb (or vContacts.cdb for earlier version) and saved in binary. You can use Noki to extract the .cdb file from .nfc, .nfb or .nbu file and convert the contacts into readable format.

    Noki can convert all contacts in .cdb to vCard format. It is a quite useful feature to restore contacts if you change to a new/non-Nokia phone. Please check Tips and Tricks for details.

  • .vmg, vMessage file, for short messages

    Please note that SMS doesn't have to be in vMessage format -  different version of PC Suite might save short messages in format other than vMessage format - packed sms format and Symbian sms format are two other proprietary binary format for Nokia phones. You can use Noki (choose in the context menu) to convert them into readable format like txt, xls or html.

  •  .memo, for notes and memo
    Instead of using the vNote format, PC Suite will save notes and memo in binary format. And you need to convert them to readable format. 
  •  .htm under bookmark folder, for bookmark

    Bookmarks are listed with .htm extension, indicating that they can be navigated or be saved into HTML file. .htm file in other folders are just nomal HTML files extracted by Noki. 

What features are there in the release version?

The key features of Noki v1.5 are:  

1) Phone book,
2) SMS,
3) Calendar,
4) Memo/Notes,
5) Bookmark,
6) File Extractor/
Explorer with Image Previewer,
7) Multiple Selection
8) Convert or Merge-into text, Excel or HTML format,
9) Outlook .csv phone book exporting,
10) Outlook compatible vCard conversion,
11) ThunderBird .csv phone book exporting,
12) File creation date-time tooltip.

With all these features combined together you can get full control of the content of the backup file.

Why Outlook can't view phone number of the vCard?

It's caused by the incompatibility of vCard between Nokia and Microsoft. The number slot's name defination is slightly different. You can view them well in PC Suite's contact editor.

And what's the plan after v1.0?

The latest version is Noki v1.6. Several major features are planed to develop after v1.0:

1) More than txt output. (already finished in Noki v1.1)
An html format (like sage style) for vCards, vCalendar, SMS and Memo will be nice to view. Microsoft Excel .csv/.xls format is another choice.

2) Symbian files explorer(
already finished in Noki v1.4 for .nfb and .nfc format )

3) .nfb files explorer(
already finished in Noki v1.4)
Though .nfb file format is no longer supported after pc suite v6.82, but the email feedback reveals there's still lots of .nfb files need to extract or convert.

4) Phone book converter to Microsoft Outlook's vCard format (already finished in Noki v1.5)

5) Symbian contacts database (.cdb) explorer(already finished in Noki v1.2)

6) Outlook .csv phonebook exporting(already finished: for .nbu in Noki v1.5, for .nfb in v1.6)

7) SMS dialog mode

8) Private folders in the backup file

9) Better i18n support(Greek for phonebook database .cdb file in Noki v1.6)

10) Bookmark(already finished in Noki v1.5)

11) Datetime for user files(already finished in Noki v1.5)

12) ThunderBird contacts .csv export(already finished in Noki v1.6)

13) Calender extractor for .nfb(already finished in Noki v1.6)

This feature list grows steadly as there'll be much user feedback after each release. If you'd purchased Noki, you can get these upgrades for free.

I'm tired of checking Noki site frequently for update! Are there other ways?

Now the release pace of major update is about 3 weeks . Several ways to get update :
1) you can subscribe to Noki's RSS feed to get informed with any update (news or releases).
2) subscribe to Noki's discussion board .
3) I also post major upgrade news to Nokia PC Suite discussion forum and developer's forum .

It works flawlessly. So?

You may like to share your phone model and pc suite version in the tested models list. Any comments, suggestion or feature request are welcomed.

The mail server doesn't support big .nbu file as attachment. How to send the file?

There're lots of file sharing site or you can use this file split tool to split the .nbu into smaller ones (5MB will be ok for most mail servers) and send via email.

[home | download | buy now | tips | testimonials |forum |contact]