The central objective of my research is to answer important questions related to how organizations generate value with information systems (IS). I have developed a framework describing the value generation process and developed and tested several related propositions. Recent research has built on these foundations by broadening the definition of value to include environmental sustainability performance, examining how organizations innovate with IS, and designing and exploring new online learning methods using design thinking.

Research Impact
  • Research has been cited more than 3,000 times (Google Scholar) and 500 times (ISI).
  • "IT and Organizational Performance" article appearing in MIS Quarterly (2004) has been listed on Scopus "Top 20 most cited Business, Management, and Accounting articles" from 2004 to 2008.
  • Information Systems for Environmental Sustainability blog has more than 35,000 views.
  • "Information Systems Innovation for Environmental Sustainability" article was cited for spanning boundaries of IS and sustainability literatures by the Editor of leading IS journal EJIS: "Seminal papers bridging two research traditions can be found in the literature such as on IS development and new product development (Nambisan, 2003) or IS and sustainable development (Melville, 2010)..."

Selected Publications

Information Systems and Environmental Sustainability

1. Melville, N., Saldanha, T., Rush, D., and Krishnan, M.S., 2015, "Digital Responses to Environmental Imperatives: Antecedents and Impacts of Information Systems for Carbon Accounting," (under review).

2. Melville, N., and Whisnant, R., 2014, "Energy and Carbon Management Systems: Organizational Implementation and Application," Journal of Industrial Ecology, Vol. 18, No. 6., pps. 920-930.

3. Malhotra, A., Melville, N., and Watson, R., 2013 "Spurring Impactful Research on Information Systems for Environmental Sustainability," MIS Quarterly, Vol. 37, No. 4, pps. 1265-1274.

4. Melville, N., and Saldanha, T., 2013, "Information Systems for Managing Energy and Carbon Emission Information: Empirical Analysis of Adoption Antecedents,"Hawaii International Conference on System Sciences (HICSS), Hawaii, 2013, pp. 935-944.

5. Melville, N. 2011. "Information Systems, Business, and the Natural Environment: Can Digital Business Transform Environmental Sustainability?," in The Oxford Handbook of Business and the Natural Environment, P. Bansal and A. Hoffman (eds.), Oxford: Oxford University Press, p. 624.

6. Melville, N., 2010, "Information Systems Innovation for Environmental Sustainability," MIS Quarterly, Vol. 34, No. 1, pps. 1-21.

Information Systems Innovation and Business Value Generation

1. Fichman, R., and Melville, N., 2014, "How Posture-Profile Misalignment in IT Innovation Diminishes Returns: Conceptual Development and Empirical Demonstration," Journal of MIS, Vol. 31, No. 1, pps. 205-242.

2. Saldanha, T., Melville, N., Ramirez, R., and Richardson, V., 2013, "Information Systems for Collaborating versus Transacting: Impact on Manufacturing Plant Performance in the Presence of Demand Volatility," Journal of Operations Management, Vol. 31, No. 6, pps. 313-329.

3. Melville, N., and McQuaid, M., 2012, "Generating Shareable Statistical Databases for Business Value," Information Systems Research, Vol. 23, No. 2, pps. 559-574.

4. Ramirez, R., Melville, N., and Lawler, E., 2010, "Information Technology Infrastructure, Organizational Process Redesign,and Business Value: An Empirical Analysis," Decision Support Systems, Vol. 49, No. 4, pps. 417-429.

5.  Chwelos, P., Ramirez, R., Kraemer, K., and Melville, N., 2010, “Does Technological Progress Alter the Nature of Information Technology as a Production Input? New Evidence and New Results,” Information Systems Research, Vol. 21, No. 2, pps. 392-408. 

6.  Kohli, R., and Melville, N., 2009, "Learning to Build an IT Innovation Platform," Communications of the ACM, Vol. 52, No. 8, pps. 122-126.


7.  Melville, N., and Ramirez, R., 2008, “Information Technology Innovation Diffusion: An InformationRequirements Paradigm,” Information Systems Journal, Vol. 18, No. 3, pps. 247-273.

8.  Melville, N., Gurbaxani, V., and Kraemer, K., 2007, “The Productivity Impact of InformationTechnology across Competitive Regimes: The Role of Industry Concentration andDynamism,” Decision Support Systems, Vol. 43, No. 1, pps. 229-242.


9. Kraemer, K., Dedrick, J., Melville, N., and Zhu, K. (editors), 2006,  Global E-Commerce: Impacts of National Environment and Policy, Cambridge University Press, August 17.                    

10.  Melville, N., Kraemer, K., and Gurbaxani, V., 2004, “Information Technology and Organizational Performance: An Integrative Model of IT Business Value,” MIS Quarterly, Vol. 28, No. 2, pps. 283-322.                 


11.  Gallaugher, J., and Melville, N., 2004, “Electronic Frontiers in Foreign Exchange Trading,” Communications of the ACM, Vol. 47, No. 8, pps. 81-87.

12.  Gurbaxani V., Melville N., and Kraemer K., 2000, “The Production of Information Services: A Firm-Level Analysis of Information Systems Budgets,” Information Systems Research, Vol. 11, No. 2, pps. 159-176.

Information Systems, Design Thinking, Pedagogy, & Learning

1. Melville, N., 2014, "How to Think about MOOCS?, Educause, 2014.

2. Melville, N., 2014, "Crowd-Sourced Peer Feedback (CPF) for Learning Community Engagement: Results and Reflections from a Pilot StudyHawaii International Conference on System Sciences (HICSS), Hawaii, 2014.

3. Melville, N., and Hopps, M. "Systematic Service Innovation in Organizations: EDCI - A Template for Human-Centered Design of E-Services," Hawaii International Conference on System Sciences (HICSS), Hawaii, 2012, pp. 4112-4118.

Subpages (1): IS Innovation