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Training-Laconia- STRESS IDENTIFICATION AND MANAGEMENT

LACONIA POLICE DEPARTMENT WILL BE HOSTING STRESS IDENTIFICATION AND MANAGEMENT BY POWERPHONE ON MAY 20,2015 FROM 0930 HRS TO 1730 HRS AT THE GALE MEMORIAL LIBRARY, 695 NORTH MAIN ST IN LACONIA NH. PRICE OF THE COURSE IS $229 PER STUDENT AND ALL RESERVATIONS CAN BE MADE THROUGH WWW.POWERPHONE.COM.

click here for the training details

COURSE DESCRIPTION BY POWERPHONE:

AS AN EMERGENCY TELECOMMUNICATOR, YOU HELP SAVE LIVES EVERY DAY. BUT WHEN WAS THE LAST TIME YOU DID SOMETHING TO IMPROVE THE QUALITY OF YOUR LIFE? STRESS FROM YOUR JOB CAN LEAD TO INCREASED ABSENTEEISM AND BURNOUT. AND IF YOURE A SUPERVISOR OR A COMMUNICATIONS CENTER MANAGER, YOU KNOW HOW IT IMPACTS JOB TURNOVER AT YOUR AGENCY.

POWERPHONES STRESS IDENTIFICATION & MANAGEMENT CLASS WILL HELP YOU COMBAT STRESS BOTH INSIDE AND OUTSIDE THE COMMUNICATIONS CENTER WITH THIS ENGAGING, ONE-DAY WORKSHOP. GET STARTED ON IMPROVING THE QUALITY OF YOUR LIFE TODAY.

TOPICS



JOB ANALYSIS

SYMPTOM IDENTIFICATION

STRESS INVENTORY SCALE

EXAMINATION OF STRESS RESPONSES

CUMULATIVE JOB STRESSORS

CRITICAL INCIDENT STRESS FOR TELECOMMUNICATORS

POST-TRAUMATIC STRESS DISORDER

CRITICAL INCIDENT STRESS DEBRIEFINGS

STRESS MANAGEMENT TECHNIQUES



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