Google is not a party to agreements between photographers and business owners or any other third parties.
Please note, this information is provided only as guidance. Google does not audit the terms of third-party agreements.
Google is unable to resolve any disputes that arise between you and your client, including any questions related to product quality or total cost of the shoot. If issues arise during the course of your relationship, you and your client will need to resolve them on your own.
If you decide to hire a professional photographer to collect imagery of your business, note that Google does not employ any photographers or agencies and we cannot guarantee the quality of their services — so exercise good judgment.
If a dispute arises from the collection of imagery, you will need to resolve it with the photographer or agency according to the terms of your contract with them. Google does not mediate third-party disputes.
While Google does not employ photographers or agencies, we do allow contributors to gain the trusted badge. This certification highlights photographers and agencies who have met our quality guidelines across at least fifty published 360 photos, evidencing their capture and publishing proficiency.
Connecting Businesses with Photographers/Agencies
Google may provide trusted photographers and agencies with contact information for a business if the business has requested a professional photo shoot.
Trusted pros are independent parties who must not misrepresent their affiliations with Google.
Google wants to enable businesses and photographers/agencies to enter into positive business relationships. In some circumstances, we will share business opportunities with all trusted pros. In other cases, we will share business opportunities with a more limited set of trusted pros.
Verified businesses can update many of their listing detail as they appear in Google Maps and other Google properties. Trusted photographers and agencies may support their clients by helping verify listings through Google My Business.
If no business listing exists and a business is located in a country where Google My Business is supported, trusted photographers and agencies can support business owners in creating and verifying their business listings.