Please use the Comments and Attachments features below (once you are a member) to post you own thoughts and use cases!
A wiki is a collection of web pages designed to enable anyone who accesses it to contribute or modify content, using a simplified markup language. Wikis are often used to create collaborative websites and to power community websites. Wikis are popular collaboration tools because they allow registered or unregistered users to add, edit or delete content without knowing HTML or other web-based computer languages, track changes made by users and revisit different versions of wiki pages.



Potential Uses

  • Public Information on major projects and initiatives requiring frequent change or input from multiple depts
  • Internal project management
  • Knowledge Sharing


Future Melbourne, City of Melbourne, Australia , Planning Wiki at

 The City of Melbourne is using a wiki for public consultation when researching and drafting a new strategic plan.  During May and June, six and a half million people visited the site.  The wiki enables wide-scale collaboration unrestricted by time or geographic constraints.  This meant that a wide variety of participants could take part whether city residents, city workers, visitors or students.  Since the participation is online, participation could occur on a 24 hour, 7 days a week basis.

Crisis Commons Wiki at
CrisisCommons is meant to capture knowledge, information, best practices, and tools that support crisis preparedness, prevention, response, and rebuilding.

For more information on wikis check out: 

the wikinomics playbook 02 2008.pdf

This is a part of Don Tapscott's Wikinomics book (actually the last chapter).  It is contained on the authors wiki page.   From Randy Jackson.
Related Reading

Government creates own version of Wikipedia - Article from the Ottawa Citizen regarding the Canadian federal government's wiki project.
5 Ways That Wikis Help You Cut Costs - Brainkeeper blog entry that proves to be very useful in this difficult economic times.
Local Government & Municipal Knowledge Base - A free resource for local councils and associated organisations (Australian-based)