How Can I Fix - Computer wont shutdown after upgrading to Windows 8.1?

Computer wont shutdown after upgrading to Windows 8.1

* Original Title: shut down problem
I have a HP probook 4520s, HP recently replaced the keyboard, and returned it with a 64bit o/s.
I reinstalled W8 and W8.1, however I unable to shut my computer down, I can put it to sleep, but I can't shut it down, It was ok when I first got it back,
but that was with W7,  after I installed W8, I can't shut it down ???

Solutions to the Problem Computer wont shutdown after upgrading to Windows 8.1

Download Error Fixer (Free)

Hi Neil,
This issue could be due to incorrect power options or some third party services causing the issue.

Let’s try these methods and check if it fixes the issue.

Method 1:
Press Windows key + W.
In the search box, type power.
Click on “Change what the power buttons do.”
Uncheck the option “Turn on fast startup (recommended)”
Click on “Save Changes.”
Restart the computer and test the issue.
Method 2: I would suggest you to test the issue in Safe Mode.
WindowsStartup Settings (including safe mode)

Safe mode starts Windows with a minimal set of drivers and services.
Step 1: Clean boot
If the issue doesn’t appear in Safe mode, then place the computer in a clean boot state and try to eliminate the issue.

Note: To reset the computer to normal mode after troubleshooting, please refer to “How to reset the computer to start normally after clean boot troubleshooting”
from the above article.
I would suggest you to create a new power plan and check if it helps.

You may also try installing latest version of BIOS updates from the manufacturer’s website and check if it helps.

Note: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly.
Microsoft cannot guarantee that any problems resulting
from the configuring of BIOS/CMOS settings can be solved.
Modifications of the settings are at your own risk.
Keep us updated with the status of the issue to assist you further.

Using Windows troubleshooter:

  • Click on Search on Charm bar and type Troubleshooting. Click on the very first option.
  • A new window will open. Click View all from the left pane.
  • Scroll down to the bottom and click on Windows update.
  • Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
  • The troubleshooter will automatically detect problems and fix it.
  • Now, close this window and try download/install the app which was previously showing error.

Another Safe way to Repair the Problem: Computer wont shutdown after upgrading to Windows 8.1:

How to Fix Computer wont shutdown after upgrading to Windows 8.1 with SmartPCFixer?

1. Click the button to download SmartPCFixer . Install it on your system.  Open it, and it will perform a scan for your computer. The junk files will be shown in the scan result.

2. After the scan is done, you can see the errors and problems which need to be fixed.

3. When the Fixing part is done, your computer has been speeded up and the errors have been removed

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