Privacy Notice

Notice of Privacy Practices of Moonflower Lactation Consulting, LLC
 
This notice describes how medical information about ou may be used and disclosed and how you can get access to this information.  Please review it carefully.
 
 The Health Insurance Portability and Accountability Act (HIPAA) of 1996 is a federal law designed to protect your privacy whenever your health care providers (including your Moonflower lactation consultant) have to discuss your case or send information about you to different offices.  We have to keep a file to record our consult, but we promise that your private, protected health information (PHI) will be kept confidential.
 
We can freely share all the details of your PHI for purposes of “treatment, payment and health care operations.”  That means we can talk to you about your situation and discuss it with your other health care providers.  If you are referred to other specialists, we can send the information on to them.  We can also share your PHI with your health insurance company if they need it.  
   
The law also requires us to share your PHI under other very precise situations: for example, to turn over medical records if a subpoena has been served on us or a federal agency is investigating a complaint that we have not been protecting your privacy.
 
Any other time we share your PHI, it has to be with your specific authorization: you have to okay it first in writing.  For example, you may want us to send PHI about your consultation to the Human Resources Department where you work so they can reimburse you under their workplace lactation support program.  When you do give us permission to turn over your PHI, we can give out only the minimum amount of information needed to get the job done.
 
Under HIPAA, we can call or write you to remind you to come back for an appointment, or to tell you how you can get a product or service that might interest you and your family.
 
You have four rights under HIPAA:
  1. Access (you can ask your Moonflower lactation consultant to see all the PHI she has about you);
  2. Amendment (you can ask your Moonflower lactation consultant to change her files to amend inaccurate PHI);
  3. Disclosure Accounting (you can ask to whom your Moonflower lactation consultant has given your PHI); and
  4. Restriction Request (you can put limits on your Moonflower lactation consultant’s use and sharing of your PHI).
Our duty under to HIPAA is to give you this notice so you understand we have promised to keep your PHI confidential.  A current privacy notice will remain posted on our website.
 
Monique Jones, the owner of Moonflower Lactation Consulting, LLC, is its Privacy Officer.  Our phone number is 240-233-6452. Monique Jones will answer your questions or concerns about how Moonflower Lactation Consulting, LLC protects the privacy of your PHI. 
 
If you think your privacy hasn’t been protected by your Moonflower lactation consultant please contact us and we will discuss your concerns.  If we don’t address your complaint adequately, you can contact the Office of Civil Rights of the Federal Health and Human Services (HHS) Department to ask that a formal investigation be made.  You can get all the details from them by calling (toll free) at 800-368-1019 or see their website at hhs.gov/ocr/privacyhowtofile.htm.