178 Persimmon Drive                                                                                                    610-489-0656 (Home) 

Collegeville, PA 19426                                   crissmv@verizon.net                        484-865-1740 (Work)



SUMMARY OF QUALIFICATIONS                                                                                                                   


IT Project Manager with a successful track record of on-time and on-budget delivery of global projects standardizing and integrating, business processes with enterprise information systems.  Strong operational background, and extensive practical experience in Enterprise Resource Planning (ERP) and manufacturing.


·         Project Management Professional (PMP) with 10 years experience leading projects in the global implementation of enterprise systems.   


·    Certified Six Sigma Green Belt (ASQ SSGB), expert in business process management (BPM) disciplines of process modeling, process analysis, process measurement, and change management.


·    Functional expertise in SAP enterprise software applications and Documentum enterprise content management applications:


*        SAP – Engineering Change Management (ECM), Materials Management (MM),    Warehouse Management (WM), Production Planning and Control (PP), Quality Management (QM), Environmental, Health, & Safety (EHS)


*        Documentum – Compliance Manager consumer, contributor, and coordinator


·         Strategic thinker with a bias toward action and a collaborative leadership style.  Adept at engaging a broad spectrum of stakeholders in developing solutions to complex problems.  Able to simplify technical concepts and ideas, and effectively communicate to non-technical individuals.





Pfizer, Inc.   (Formerly Wyeth Pharmaceuticals)                                                               1991 – Present


Director, Process Excellence                                                                                                2005 – Present


Manage major projects in the global deployment of an enterprise solution (SAP and Documentum) for managing regulatory compliance of product labeling and packaging documentation.  Partner with senior operations management to align information technology strategy with operating unit objectives.  


·         Created a standardized methodology for managing system deployment projects, which was successfully used to manage multiple, simultaneous projects across corporate functions and packaging sites. 


·         Managed pilot implementation and subsequent roll-out projects for Pharmaceutical and Biotech operating units.  Liaised with management at packaging sites in U.S and Puerto Rico to align schedules and resources, and successfully drive projects to completion in meeting schedule and budget objectives.


·         Spearheaded expansion of system deployment to the Nutrition operating unit in the Asia Pacific region; currently managing deployment projects for packaging sites in Singapore and China. 

Director, Enterprise Manufacturing Processes                                                                  2004 – 2005


Managed business process and enterprise system improvement initiatives; drove standardization and user adoption across operating units and manufacturing sites.   Collaborated with stakeholders across multiple sites to establish enhancement priorities, scope and delivery plans.


·         Created and implemented a project selection and governance process which successfully enabled collaboration and consensus, among key stakeholders and process owners, on the investment of constrained resources in process and system enhancements. 


Director, Applications Development                                                                                     2003 - 2004


Managed project teams in the configuration, qualification, and deployment of SAP used in material requirements planning, production scheduling, warehousing, and inventory control.  Accountable for project cost, schedule, and for maintaining system configuration within a standardized regional model. 


·         Led site team in the implementation of SAP for Production Planning (PP), Inventory / Warehouse Management (IM/WM), and Quality Management (QM) as part of an FDA consent decree remediation.  Completed system implementation, successfully closing out regulatory commitments ahead of schedule.


SAP Project Leader                                                                                                                  2000 – 2003


Business stakeholder liaison with systems development teams for the implementation of SAP for Manufacturing Resource Planning throughout the North American Pharmaceutical supply chain.  Accountable for representing user requirements and ensuring design and delivery of system solutions were aligned with business objectives.


·         Managed the definition of user system requirements across multiple manufacturing sites and corporate support functions, and supervised system delivery.  Met or exceeded all schedule and budget objectives in developing core functionality and implementing at multiple manufacturing sites.


Manager, Manufacturing and Packaging                                                                          1996 – 2000


Managed all phases of oral solid dose pharmaceutical manufacturing and packaging with accountability for results in terms of cost, quality, delivery, and compliance with current Good Manufacturing Practices (GMP).


Materials Manager                                                                                                                    1991 -1996


Managed procurement, production planning, inventory control, and warehousing for an oral/solid dose pharmaceutical manufacturing facility.  Accountable for inventory accuracy, procurement spend, GMP compliance of warehouse operations, and alignment of production capacity with master production schedule.


Prior Experience

Background in medical device manufacturing, with hands-on experience and a steady progression of responsibility, in materials management positions including Production Planner / Scheduler and Senior Buyer.    





Degrees:                  Master of Business Administration (MBA)                           

Fuqua School of Business-Duke University           


Bachelor of Science (BS)                                                       

Marshall University      


Certifications:         Project Management Professional (PMP)                              

                        Project Management Institute


                                    Certified Six Sigma Green Belt (ASQ SSGB)                      

                                    American Society for Quality