Michael Barnes > Usability Testing
 

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WHAT I DO

Information Architecture
> Usability Testing
User Experience Design
Project Management  

Usability Testing
Designing user-centric web applications requires the input and feedback of…users! While this may seem like an obvious statement, too often, development teams eliminate or reduce this critical step and fall into a myopic, assumption-based approach.

Whether measuring task-specific outcomes using paper prototypes or testing functionality enhancements on live sites, I am able to effectively design, deploy, and measure the outcomes of usability tests.

My Usability Testing Services Provide:
> Heuristic evaluations based on proven HCI principles and usability standards
> Building and deploying a user testing protocol
> Creating an effective customer experience that builds customer loyalty