Human Resource Standard

Effective:  June 27th, 2005   

Modified and board approved September 17th, 2007 

 1.    Purpose

This standard provides a framework for the Board of Directors, management, employees and volunteers to realize the mandate and strategic plan of Huronia Museum in a safe and productive work environment.  This standard is the guiding document for recruiting new staff/volunteers, ensuring the security and well being of current employees/volunteers and maintaining a standard level of employee/volunteer support.

 

Huronia Museum relies on its Board of Directors to set effective policies within the framework of the Museum’s mandate so that the organization can continue to grow and serve the community.  It is the responsibility of each Board Member to become familiar with policies, roles and responsibilities of both staff and volunteers as the Board of Directors provides guidelines to ensure the continuity and quality of the Museum’s work for the community.  

2.     Responsibility – Board of Directors

1)    The Board of Directors for Huronia Museum and Huron Ouendat Village is responsible for implementation and regular review of this standard.

2)    The Board of Directors for Huronia Museum will ensure that the management team receives adequate training and access to information and resources to administer the Human Resource policies of Huronia Museum in an effective and responsible manner.

3)    As the Board of Directors sets all policies pertaining to Huronia Museum, all human resource policies will identify and comply with provincial and federal legislation.  It is the responsibility of the members of the Board of Directors to be familiar with these guidelines and legislation. 

4)    It is understood that, as outlined in the Canadian Museum’s Association’s Ethical Guidelines, staff concerns or grievances can be brought to the Board of Directors’ attention when all efforts by the Director/Curator and/or Administrator are not successful in providing satisfactory resolution to the staff member’s issue or the resolution is not considered in the best interest of the organization.  All staff concerns and grievances to the Board of Directors should be presented in writing and in a transparent manner to the Board of Directors with both the Director/Curator and Administrator receiving a copy of the correspondence.  

3.    Responsibility – Management Team

Definition:  Management team includes both the Director/Curator and the Administrator for Huronia Museum. 

1)    The management team will oversee the application of this standard and ensure that the intent and objectives are monitored. 

2)    The management team is ultimately responsible for the administration of this Human Resource Standard, personnel policies and ensuring that all staff and volunteers are familiar with their content and application. 

3)    The management team will make every effort to ensure that ethical practices are adhered to in the recruitment, supervision, performance assessment and the termination of staff.  The management team may delegate the task of recruiting, supervising, assessing performance and terminating seasonal and occasional staff to department managers.  Every effort will be made to ensure that staff and volunteers of all abilities are provided with equal opportunities, access and employment support with Huronia Museum. 

4)    The management team will respond to health and safety concerns in a timely manner and make every effort to be acquainted with current provincial and federal regulations.  The management team will provide all staff and volunteers with the appropriate health and safety training in accordance with the Staff Training Policy (Appendix 1)

5)    The Administrator assumes responsibility for providing staff and volunteers with the Canadian Museum Association’s Ethical Guidelines. 

6)    The management team will ensure that the Guidelines are adhered to and applied accordingly in the daily operations and handlings of Huronia Museum. 

7)    The management team may decide on an appropriate course of action for any situation not encompassed by the Canadian Museum Association’s Ethical Guidelines.  If this should occur, the incident should be included in the management team’s regular report to the Board of Directors. 

4.    Responsibility – Staff and Volunteers

1)    All staff and volunteers will receive the necessary training and training upgrades to carry out their tasks in an efficient and safe manner, in accordance with Huronia Museum’s Staff Training Policy (Appendix 1)

2)    It is the responsibility of the Administrator to ensure that all staff receives current job descriptions upon accepting employment with Huronia Museum.  A copy of the job description for each staff member will be kept in the respective personnel file.  All staff job descriptions should be reviewed during the annual performance reviews with the Administrator.  Staff working in the primarily in the collections department of the museum will receive annual performance reviews with the Administrator and the Director/Curator. 

3)    Staff and volunteers should bring all safety concerns to the attention of the Administrator. 

4)    Staff and volunteers will participate in health and safety training as required. 

5)    The Education Coordinator and a minimum of one of the summer programming staff will maintain current First Aid and CPR certification. 

APPENDIX 1

Staff Training Standard for Huronia Museum

 

1.    Purpose

This policy ensures that the abilities of all employees and volunteers are of the highest level possible so that the community can interact meaningfully with Huronia Museum’s collections, information and resources.

 

Definition:  Management team includes both the Director/Curator and the Administrator for Huronia Museum. 

2.    Responsibility

1)    The Board of Directors for Huronia Museum and Huron Ouendat Village is responsible for implementation and regular review of this policy.

2)    The Board of Directors will allocate a portion of the annual budget to training of its staff and volunteers each year. 

3)    The Administrator will ensure that the Board of Directors are provided with an orientation package at the first meeting of Directors following the Annual General Meeting which will contain all relevant working documents and standards for Huronia Museum.  It is the responsibility of each member of the Board to become familiar with the established policies, standards and procedures.

4)    The management team will monitor the application of the policies and guidelines of this document and ensure that the intent and objectives are monitored.  The management team will bring all considerations for revision, addition and/or deletion to this standard to the attention of the Board. 

5)    It is the responsibility of each staff member to attend prescribed training and professional development programs as requested by the management team.  Each staff member will work cooperatively with the management team, other staff and volunteers to share information, knowledge and skills obtained in training sessions. 

3.    General

1.    The management team and Board of Directors will take an active role in seeking out training opportunities and make certain that the resources are available for staff members to participate in these activities. 

2.    The management team, staff and volunteers  will attend to attend as many training courses as possible, as resources allow, in an effort to add to their existing knowledge of museum operations.  Areas of museological and general training which are necessary include:

2.a. Museum organization and administration, including general administration functions and procedures, personnel, staff and site management, promotion and public relations, financial planning, records and accounting, bookkeeping and museum security.

2.b. Registration and collections management.

2.c.  Care of collections.

2.d. Interpretation and public programs.

2.e. Research.

2.f.   Service Delivery

2.g. Health and Safety

2.h. Professional Development conferences and seminars

 

3.    The management team will work cooperatively with staff and volunteers to set priorities and identify areas where they would benefit from additional training and support.  The management team is ultimately responsible for identifying staff and volunteer training needs.

4.    The management team will work cooperatively with department managers to develop internal training programs for new staff and volunteers to ensure that visitors are provided with the highest quality of museum product. 

5.    The management team will employ visiting specialists when required and where resources allow.  The training program will ensure that all staff is familiar with recommended museum practices and that they are instructed in:

5.a. The general operation of the Museum.

5.b. The art of managing public visitation.

5.c.  The art of conducting tours, both school and adult.

5.d. Interpretive techniques.

5.e. Safety and security.

5.f.   Preventative care of the collection.

5.g. Proper methods of handling artifacts.

5.h. First aid. 

6.    The management team may call upon external qualified professionals and experts to facilitate training for staff and volunteers, as need arise and resources allow. 

7.    The management team will ensure that all staff and volunteers are aware of opportunities to liaise with other museum professionals for the purpose of professional development and partnership development. 

8.    Time will be provided for staff and volunteers to attend professional development programs as well as in-house training. 

9.    The management team will take special care to determine appropriate levels of support for staff training, making sure that the museum is allocating resources responsibly. 

10. All museum employees will be responsible for making their respective direct supervisors aware of training opportunities, which may be beneficial for them and develop enhanced program/service delivery for the organization.  . 

11. A reference collection of current museological material will be established and made available to all staff members.