Knowledge Center




How to activate a McAfee product subscription with a retail card

Summary

Use this article if:

  • You have purchased your McAfee software in store, and have a physical card or eCard with the activation code.
  • If you want to learn how to activate the McAfee software that came preinstalled on your PC,.

NOTE: If you have a problem redeeming your activation code, contact Customer Service.

How to activate/redeem your subscription

To see the activation process, view this video, or follow the steps below:

Detailed steps are shown below. After you redeem your activation code, you can download and install your McAfee software:

  1. Open a web browser and go to the link shown on your retail card (for example, mcafee.com/activate). Or:

a. Go to home.mcafee.com.

b. Click Account in the upper-right corner.

c. Click Redeem your Retail Card.

d. Type the activation code from your retail card and click Submit.

e. Type your email address.

f. Click Next.

2. Select your country and language.

The registration page tries to select the correct region, but it might not find the correct region. Confirm that the region is correct before you continue.

3. Type:

  • The activation code from your retail card.
  • Your Email Address

4. Click Submit.

When prompted, confirm that your Email Address is correct. If your email address is incorrect:

a. Return to the previous screen by clicking Edit.

b. Correct your email address.

6. Click Verify. Your subscription is now activated.

7. Follow the on-screen prompts to create a McAfee account and install your McAfee software.

Mcafee Support

• Help with installing your product

• You already have the McAfee software installed and it shows an incorrect expiry date, update your subscription

• You are still unable to install and activate your product