Mark Lang, Ph.D.
Department of Food Marketing, Haub School of Business, Saint Joseph’s University
5600 City Avenue, Philadelphia, PA 19131, 610-660-3431, firstname.lastname@example.org
Mark is a food marketing expert who is currently a professor of Food Marketing in the highly regarded food program at Saint Joseph's University in Philadelphia, PA. Prior to academia, Mark was a marketing and research professional in food and retailing for over twenty years. For eleven years, Mark was Director of Marketing & Research at Publix Supermarkets. Mark worked in brand management and market analysis for Melitta Coffee, CIBC Bank, and PriceWaterhouseCoopers.
Mark has been responsible for hundreds of research projects and surveyed over one million customers. He has led the development and promotion of several hundred different products working extensively with brand strategy, package design, pricing, advertising, promotion, merchandising, and store design. Mark has worked closely with senior management, sales, store operations, category management, and manufacturing.
Mark actively consults to industry and leads and participates in numerous studies, projects, meetings, boards, and events. He can be contacted directly to discuss these and other activities.
Temple University, Ph.D. Business Administration: Marketing, Philadelphia PA
York University, Schulich School of Business: Master of Business Administration, Toronto ON
York University, Bachelor of Arts: Economics& Finance Double Major, Toronto ON
Assistant Professor, Department of Food Marketing, Saint Joseph’s University, Philadelphia, 2012-Present
Director, Institute of Food Product Marketing, Philadelphia PA, 2011-Present
Associate Editor, Journal of International Food and Agribusiness Marketing, 2014
Visiting Instructor, Department of Food Marketing, Saint Joseph’s University, Philadelphia, 2008-2012
Adjunct Instructor, Exec M.S., Department of Food Marketing, Saint Joseph’s University, Philadelphia, 1998-2007
110 Undergraduate Credit Hours taught: Food Industry Overview, Advertising & Promotion, Retail Management, Marketing Strategy, International Study Tours
40+ Graduate Executive Courses: Marketing Research, Segmentation and Positioning, Marketing Planning, Advertising Strategy, Advertising Research, Managing Mature Brands, Targeted Marketing, Hispanic Marketing, Strategy as Problem Solving, Retail Study Tours
Industry Professional Employment
Publix Supermarkets, Corporate Director of Marketing& Research, 1996-2007, Lakeland FL
Melitta Coffee North America, International Brand Manager, 1993-1996, Clearwater FL
CIBC Bank, Retail Market Analyst 1991-1993, Toronto ON
PricewaterhouseCoopers: Strategic Management, Retail Market Consultant 1988-1991, Toronto ON
Peer Reviewed Academic Journals
Lang, M. and Hunt, J. (2014), "Brand Exclusivity Arrangements between Retailers and Suppliers: Consumer Consequences,” Journal of Food Products Marketing.
Lang, M. and Hooker, N. (2013), “An Empirical Test of Shopping Experience in Food Retailing,” Special issue of the British Food Journal: Experiential Marketing in Food Retailing.
Lang, M., Soesilo, P., and Lancioni, R. (2012), “Do Small Format Supermarkets Improve the Shopping Experience? Field Study Assessment of Two Alternative U.S. Strategies,” International Journal of Applied Behavioral Economics.
Wang, T. and Lang, M., “Residual Effects of Special Purpose Displays on Shopping Behavior,” under review at the Journal of Retailing.
Lang, M., Kelley J., and Moore K., “The Extent and Nature of External Information Search at the Point of Sale: The Explanatory Capacity of Eye-Tracking Techniques,” under review at Journal of Behavioral Decision Making.
Peer Reviewed Conference Proceedings
Best Paper Award: Lang. M., Bharadwaj, N., and Di Benedetto, C.A. (2014) “Can the Emerging Prediction Market Methodology Aid in Improving Demand Forecasting of New Products?” Proceedings of the American Marketing Association, Winter Educators Conference.
Wang, T. and Lang, M. (2012), “Effect of Exposure to Special Merchandising Sections on Shopping Patterns and Purchases,” International Food Marketing Research Symposium, Philadelphia PA, June, 2012.
Lang, M., Soesilo, P., and Lancioni, R. (2011), “Small Format Supermarkets,” conference proceedings of the 18th Recent Advances in Retailing and Services Sciences Conference, San Diego, CA, July 2011.
Lang, M., Stanton, J., Lancioni, R., Herbst, K. (2010), "The Role of Hedonistic and Emotional Response in Food Shopping," conference proceedings of the 17th Recent Advances in Retailing and Services Sciences Conference, Istanbul, Turkey, July 2010.
Lang, M., “National Brand-Private Label Co-Branding Relationships: Impact on National Brand Equity,” field data collected and targeted to food journal.
Lang, M., “Drivers of In-Store Experience in High Service Departments,” field data collected and targeted to food journal.
Lang, M., Bharadwaj, N., and Di Benedetto, A., “Can Harnessing the Wisdom of the Crowd Aid in Improving Forecasting Marketing-Related Outcomes?,” dissertation with field data collected from Campbell’s Soup Company, targeted to marketing journal.
Stanton, J. and Lang M. (2008), Precision Target Marketing, Atlantic City, NJ: Raphel Publising.
Lang, M. and Stanton J., Definition and Drivers of Demand for Locally Sourced and Produced Food Products, forthcoming from the Institute of Food Product Marketing, Philadelphia PA.
Invited presentation, “Innovations in Measuring the Impact of In-Store Marketing & Merchandising,” Shopper Insights in Action Conference, Chicago IL, July 2013.
Co-Producer/Chair of International Food Marketing Research Symposium, Budapest, Hungary, June, 2013.
Presenter, “Private Label New Product Development” and Session Leader “Private Label Strategy,” Private Label Manufacturers Association-Educational Conference, Chicago, IL and Philadelphia, PA, 2008-2013.
Co-Producer/Chair of International Food Marketing Research Symposium, Philadelphia PA, June, 2012.
Presenter and Session Chair of “Food Retailing,” 18th Recent Advances in Retailing and Services Sciences Conference, San Diego, CA, July 2011.
Presenter and Session Chair of “Segmentation and Consumer Behavior,” 17th Recent Advances in Retailing and Services Sciences Conference, Istanbul, Turkey, July 2010.
Presenter, “Innovations in Private Label Promotion,” Food Marketing Institute: 2010 Educational Conference, Las Vegas NV, May 2010.
Producer and Chair, “Meeting the Challenges of Today’s Food Marketplace: Lessons from Industry Leaders,” Food Industry Summit, Saint Joseph’s University, Philadelphia PA, March 2010.
Presenter, "Brand Exclusivity Arrangements Between Retailers and Suppliers: Consumer Consequences," Marketing Research Symposium, Temple University, November 2010.
Presenter, "Empirical Test of Shopping Experience in Lower Involvement Retailing," Marketing Research Symposium, Temple University, February 2010.
Chair, Association of National Advertisers: Marketing Research Issues Summit, Northwestern University, Chicago IL, 2006.
Industry Trade Publication
Lang, Mark, "Defining Local Foods Will Impact Success," Progressive Grocer: Expert Column, February, 2014.
Lang, Mark, "Gluten Free - A Consumer Driven Trend," New York Times: A Room for Debate, February, 2014.
Featured on PLMA Live, "Are Retailers Ready To Be Marketers?" Private Label Manufacturers Association, New York, March 2013, http://www.plmalive.com/Mar13.html
Lang, Mark, “Do Smaller Format Supermarkets Provide an Improved Shopping Experience?” Grocery Headquarters Magazine, June 2011.
Lang, Mark, “Planning from the Top Down: Strategy is Too Important to Leave to Strategists: Leaders Must Take the Reins,” Grocery Headquarters Magazine, January 4, 2010.
SJU Representative, Food Industry University Council, 2013-Present
Editorial Review Board, Journal of International Food and Agribusiness Marketing, 2012-2013
Ad Hoc Reviewer, Journal of Food Products Marketing, 2012-Present
Ad Hoc Reviewer, The British Food Journal, 2012-Present
Ad Hoc Reviewer, AMA Educators Conference, 2012-2013
Guest Lecturer, Marketing Research, Fox School of Business, Temple University, 2011
Judge, PLMA Product Excellence Awards, New York NY, 2009-2010.
Guest Lecturer, Marketing-Finance Interface, Fox School of Business, Temple University, 2010
Contribution acknowledged in Bharadwaj N. and Delurgio P. (2009), “Giant Consumer Products: The Sales Promotion Resource Allocation Decision,” Harvard Business Review case study.
Research Committee Member, Association of National Advertisers, New York NY, 2001-2007.
Paper Review Committee, Advertising Research Foundation Conference, 2007.
Editorial Board, Journal of Food Products Marketing, 1999-2008.
Seminar Leader, “Strategic Problem Solving and Creative Thinking Skills for Managers,” Schulich School of Business-Executive Development Program, Toronto ON, 2004-2005.
USDA Envoy, “Profitable Supermarket Management,” U.S. Foreign Agricultural Service: Trade and Investment Program, Ho Chi Minh City and Hanoi, Vietnam, 2003.
Awards & Honors
Best Paper Award, American Marketing Association, Winter Educators Conference, February 21-23, 2014
Second Place, Faculty Leader, University Coalition Student Case Competition, National Grocers Association, Las Vegas Neveda, 2014
First Place, Faculty Leader, University Coalition Student Case Competition, National Grocers Association, Las Vegas Neveda, 2013
Morris Grant for Scholarly Research, Saint Joseph’s University, 2013
First Place, Fox School of Business Dissertation Competition, Temple University, Philadelphia, 2012.
USDA Higher Education Challenge Grant $6,000, 2012
Food Marketing Educational Foundation Scholarship, funding Ph.D. studies, 2008-2012
Temple University’s Delegate to the AMA Sheth Doctoral Consortium, Oklahoma State University, 2011
C.G. McNutt Chair grant of $3,000 funding dissertation study, 2011
Campbell’s Soup grant of $35,000 funding dissertation study, 2011
Lumenogic grant of $40,000 funding dissertation study, 2010
Temple University-CIBER Grant of $15,000 funding dissertation study, 2010
President’s Recognition “Publix Champion,” 2006
Publix CEO’s “Gold Medal” for Outstanding Performance, 2000
Publix "Spirit of Service Award", 1999
Live On-Air Guest on "The Debate over Gluten Free Diet," Capital City Recap with Mike Cohen, 1320 WILS, Lansing MI, February 2014.
Interviewed for “The Marketing and Nutritional Value of Convenience Foods," Sonja Puzic , CTV News, Toronto, Canada, February, 2014.
Interviewed reported in “Big Food Brands Slow to Respond to Gluten Free Trend,” Matthew Boyle, Bloomberg Businessweek, London, October, 2013.
Interview reported in “Got Lobster? Maine Industry to Boost Marketing," by Clarke Canfield (Associated Press), ABC News and US News, September, 2013.
Interview reported in “Market Chain Looks to Shelve Its European Chic,” Bethany Firnhaber, LA Business Journal, September, 2012
reported in “How Boar's Head Became a Deli Meat Beast,” E.J. Schultz,
Interview reported in “Meat of the People: Boar’s Head is Everywhere. But What Do We Really Know About It?” Bryan Curtis, Slate Magazine, January 31, 2012.
Interviewed on camera for “FDA Testing O.J.” ABC Action News, January 11, 2012.
Interviewed for “Grocers Boost Private Labels to Reach Deal Hunters,” Matthew Boyle, Bloomberg Businessweek, November, 2011
Interview reported in “Grocer to Go Small in Hopes of Bigger Revenue,” Olga Khazan, LA Business Journal, October, 2011
Interview reported in “The New Consumer: How Shopping Has Changed For Good,” John Boccuzzi, Jr., Candy & Snack Today Retail Report, September/October, 2010.
Interview reported in “What Are Top Ten Best Practices for Promotion?” John Karolefski, CPGMatters and RetailWire, June 6, 2010.
Interview reported in “Retailers Need to Bet on Post-Recession Trends,” David Orgel, Supermarket News, May 17, 2010.
Featured in “Building Innovation: Brand Manager Playbook Can Also Work for Private Label,” Grocery Headquarters Magazine, The FMI Show Daily, May 11, 2010.
Interview reported in “New Frugality Shows Up in Local Checkout Lanes: Price-First Supercenters Show Surge in Local Sales, Mirroring National Trend,” Jen Aronoff, The Charlotte Observer, February 16, 2010.
Interview reported in “Harris Teeter’s Morganthall, ShopRite’s Jeff Brown to Present at SJU Food Industry Summit,” Progressive Grocer, January 19, 2010.
Interview reported in “The Coldest Cut? Boar's Head Meats Now the Big Cheese at Harris Teeter and Dietz & Watson Isn't Happy,” Jen Aronoff, The Charlotte Observer, August 4, 2009.
Interview reported in “Dietz & Watson Takes Issue with Boar's Head Business Tactics,” Mike Armstrong, The Philadelphia Inquirer, July 30, 2009.
Academic Service: Administration
Graduate Programs Committee, Haub School of Business, 2013-2014
Faculty Coordinator, Centrum-SJU Dual Degree, Lima Peru, 2012-Present
Faculty advisor for University Coalition Student Case Competition, 2012-2013
Chair, Food Marketing Faculty Recruiting Committee, 2013
Food Marketing Faculty Recruiting Committee, 2012
Honors Committee, Haub School of Business, 2012-2013
Food Marketing MS/MBA Program Redesign Committee, 2011-Present
Food Marketing Student Association Faculty Advisor, 2011-2012
Food Marketing Library Liaison 2012-2013
Food Marketing MS/MBA Program Admissions Committee, 2008-Present
Wal-Mart Leadership Program Admissions Committee, 2011
Food Marketing Coop Admissions Committee, 2010-Present
Food Industry Summit Producer and Chair 2010
Student Ambassador Selection Committee, 2008-2010
Academic Service: Scholarship
Summer Scholars Mentor, Saint Joseph's University, 2014
Thesis Committee Member, "The Effects of In-Store Promotions on Commodity
Food Products," Peter Charette, 2012-2013.
Food Marketing International Study Tour: Origins of Specialty Foods, Northern
Independent Study: Definition and Drivers of Demand for Local Foods, Angela Qu (M.S.), 2013
Study: International Food Retailing, Ryan Burns (Undergrad), 2011
Marketing International Study Tour: European Markets & Merchandising,
Southern France, 2011
Independent Study: Food Advertising Research, Exec MBA Patricia Aliaga (Pepsi), 2011
Study: Positioning and Branding Strategy, Exec MBA Taly Solomon (Campbells),
Marketing MBA Study Tour: Emerging Retail Formats, Phoenix Arizona, 2009
Current & Past Membership Activity
American Marketing Association
Association of National Advertisers
Advertising Research Foundation
Marketing Research Association
The American Advertising Federation